Robert N
@robertn
IT Support Technician focused on reliable networks, helpdesk support, and PC/electrical maintenance.
ArubaWhat I'm looking for
I’m an IT professional with long-standing hands-on experience across Aruba environments, supporting users, maintaining servers and networks, and troubleshooting end-to-end systems.
From 1999 onward, I worked as a System Administrator supporting users (1st and 2nd line), handling server/network maintenance, backups, and access rights management, and later continued system support and performance work at FCCA.
Since 2015, I’ve been working as a Freelance PC Technician / Electrician, maintaining and operating a helpdesk, supporting WAN installation, advising management on acquiring new LAN equipment, and delivering client support with hardware/software installation.
I bring strong Windows and networking foundations (including TCP/IP and MCSE coverage across Windows and networking), practical LAN/Wi‑Fi building, VMware virtual server experience, and NVR/IP camera installation knowledge, supported by security and cloud-related certifications.
Experience
Work history, roles, and key accomplishments
Freelance PC & Electrician
Freelance
Jan 2015 - Present (11 years 6 months)
Maintains and operates a helpdesk, including software purchase, implementation, and installation; supports WAN installations and advises on LAN equipment acquisitions.
IT Support Technician
E-Sense
Jan 2014 - Present (12 years 6 months)
Provided client support for network issues and performed hardware/software installation.
IT Coordinator
CATC
Jan 2011 - Present (15 years 6 months)
IT Coordinator role at CATC via TEMPO employment agency.
System Administrator
FCCA
Jan 2004 - Present (22 years 6 months)
Supported server and network performance, managed backups, and handled access rights at both network and database levels.
System Administrator
KPMG Aruba
Jan 1999 - Present (27 years 6 months)
Provided 1st and 2nd line user support, and handled server and network maintenance, backups, and access rights management.
Computer Technician
Antraco Aruba
Jan 1997 - Present (29 years 6 months)
Responsible for repairing and upgrading PCs, laptops, and servers.
Education
Degrees, certifications, and relevant coursework
MAVO (Physics & Mathematics)
MAVO, Physics and Mathematics
Completed MAVO studies with Physics and Mathematics subjects.
MTS (Mechanical Engineering)
MTS Mechanical Engineering, Mechanical Engineering
Completed MTS Mechanical Engineering training.
MBO Refrigeration Technology
MBO Refrigeration Technology course, Refrigeration Technology
Completed an MBO Refrigeration Technology course in the Netherlands.
CompTIA
CompTIA A+, IT Support
Earned the CompTIA A+ certification for IT support fundamentals.
CompTIA
CompTIA Network+, Networking
Earned the CompTIA Network+ certification for networking fundamentals.
Microsoft
MCSE and MCSA, Microsoft Networking & Server
Obtained MCSE and MCSA certificates covering Microsoft networking and server technologies.
Avigilon
Avigilon NVR Installation Certificate, Video Surveillance
Earned an Avigilon NVR installation certificate for installing and working with NVR systems.
ALISON
Certified Information Systems Security Professional (CISSP), Information Security
Completed the ALISON Certified Information Systems Security Professional (CISSP) certification.
ALISON
CompTIA Cloud+ (Intermediate), Cloud Computing
Completed the ALISON CompTIA Cloud+ Intermediate course/certificate.
ALISON
Office 365 Administration (Basic), Microsoft Office 365
Completed the ALISON Office 365 Administration Basic certification.
ALISON
CCNA Skills, Networking
Completed ALISON CCNA skills training/certificate.
Availability
Location
ArubaAuthorized to work in
Job categories
Skills
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