Rittika Mukherjee
@rittikamukherjee
Fraud Core Analyst at Revolut investigating suspicious activity and checking KYC documents to help prevent financial crime.
IndiaWhat I'm looking for
At Revolut, I investigate suspicious financial activity, flag patterns that deviate from customer profiles, and document investigations. I also check KYC documents and user profiles against official registries to help prevent fraud.
Previously, at MJUNCTION SERVICES LTD., I checked vendor KYC documents and invoices before payment. At BANDHANBANK LTD, I checked customer KYC documents for loan processing and monitored account-opening and disbursement workflows.
My experience also includes quality analysis and image and video annotation at Globsyn IT servicesPvt Ltd. (AIworkspace), as well as customer support at Teleperformance. I’m looking to grow in the service and banking industry by acquiring knowledge.
Experience
Work history, roles, and key accomplishments
Flag transactions or patterns that deviate from customer profile or known business purpose, detecting and investigating financial crimes. Maintain audit trail and documentation of suspicious activity investigations.
Handled customer queries and provided resolutions within given TAT. Maintained quality hygiene parameters as per process requirements.
Quality Analyst
Globsyn IT Services Pvt Ltd
Aug 2020 - Feb 2022 (1 year 6 months)
Performed annotation for image and video files to support ground truth data generation. Followed SOPs and guidelines to execute daily tasks with quality.
KYC and Quality Analyst
Mjunction Services Ltd
Jun 2019 - Mar 2020 (9 months)
Checked KYC documents and processed payments for enlisted vendors within TAT. Solved ticket raised issues from vendors and clients with proper solutions.
Team Leader of LPU
Bandhan Bank Ltd
Oct 2016 - May 2019 (2 years 7 months)
Led loan processing unit, checked KYC parameters, and monitored team productivity for account opening and disbursement. Analyzed and audited loan accounts for error-free disbursement.
Executive in Patient Service
AMRI Hospitals Dhakuria
Jul 2014 - Nov 2015 (1 year 4 months)
Provided patient services in a hospital setting.
Assistant Guest Relation
Apollo Gleneagles Hospitals
Jul 2013 - Jun 2014 (11 months)
Assisted in guest relations at a hospital.
Education
Degrees, certifications, and relevant coursework
George College of Management
MBA, Hospital Management
Grade: 78%
MBA in Hospital Management from George College of Management in 2014 with 78% marks.
Calcutta University
Bachelor of Science, Zoology
Grade: 56%
Bachelor of Science (Hons in Zoology) from Calcutta University in 2012 with 56% marks.
St. Anthony’s Convent for Girls
Higher Secondary
Grade: 71%
Higher Secondary from St. Anthony’s Convent for Girls in 2009 with 71% marks.
St. Anthony’s Convent for Girls
Secondary
Grade: 78%
Secondary from St. Anthony’s Convent for Girls in 2007 with 78% marks.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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