Rita Ouyang

I've delivered Power BI dashboards, Microsoft Fabric data pipelines, and operational reporting for Eagle Flexible Packaging, turning millions of ERP records into financial, supply-chain, and operational insights.

I define measurable KPIs from ambiguous business requirements, investigate trends and root causes, and translate findings into recommendations for scheduling, incentives, resource allocation, and process improvements. My work has supported decisions during approximately 35% year-over-year growth in sales orders, shipments, and invoices.

Previously at UniUni Logistics, I developed warehouse performance reporting that contributed to 3.4% quarterly revenue growth, reduced monthly operating costs by $6,700, and supported a 5.8% increase in dispatch efficiency.

At the Winston-Salem Fire Department, I developed Tableau dashboards using incident data from 19 fire stations, supporting a 12% reduction in average call-to-arrival time. I enjoy making complex performance data clear and actionable for operational teams.