Rita James

Advise prospective and existing students on suitable computer education programs and career pathways. Support prospective students through the decision-making and enrollment process.

Develop and maintain personalized fitness plans based on client goals. Track client progress and maintain updated files on health and performance.

Managed and coordinated social media content to promote the brand and its products. Created and shared engaging content to support online visibility and customer engagement.

Handled high-volume inquiries, complaints, and feedback across email, phone, and chat. Maintained accurate records of customer interactions, contributing to internal reports.

Created and scheduled social media content aligned with community activities. Reported weekly insights and engagement metrics to leadership.

Maintained confidential case records, both digital and paper. Scheduled and coordinated meetings, appointments, and travel logistics.

Pursued a Bachelor of Science in Biochemistry, gaining a strong foundation in biochemical principles and laboratory techniques.