Rita Gonçalves
@ritagonalves
Dedicated project coordinator with a focus on youth engagement.
What I'm looking for
I am a passionate project coordinator with extensive experience in managing Erasmus+ mobility projects aimed at enhancing youth participation and civic engagement. My role involves not only the coordination of various initiatives but also the facilitation of workshops and training sessions that empower young individuals and professionals in the youth sector.
Throughout my career, I have successfully led multidisciplinary teams, fostering a collaborative and inclusive environment that encourages creativity and innovation. I take pride in developing educational materials, such as e-books, that inspire youth volunteering and establish partnerships with local and international organizations to amplify the impact of our initiatives.
In addition to my project management skills, I have a strong background in customer service and administrative roles, which has equipped me with the ability to handle diverse tasks efficiently. I am committed to continuous learning and professional development, as evidenced by my participation in various training courses and seminars focused on non-formal education and youth work.
Experience
Work history, roles, and key accomplishments
Mobility Project Coordinator
Salta Fronteiras
Jan 2023 - Present (2 years 5 months)
Coordinating and facilitating mobility projects aimed at youth, organizing workshops, and managing multidisciplinary teams. Developed teaching materials and established partnerships to enhance project impact.
Mobility Project Coordinator
Ama a Vida
Feb 2024 - Present (1 year 4 months)
Leading the WalkTogether project to promote youth civic participation, organizing training sessions, and managing teams while developing educational resources.
Conversion Specialist
Itineraries and Maneuvers Lda
May 2019 - Present (6 years 1 month)
Converting vans into motorhomes, managing reservations, assisting with accounting, and providing customer service while ensuring vehicle maintenance.
Facilitator
Erasmus+ National Agency
May 2020 - Present (5 years 1 month)
Responding to training needs of volunteers, planning and evaluating training sessions, and managing logistical aspects of activities.
Facilitator
GAIAC
Jan 2010 - Present (15 years 5 months)
Managing international projects in non-formal education, designing activities, and providing logistical support while facilitating learning in various areas.
Administrative Assistant
Porto Editora
Jun 2019 - Dec 2019 (6 months)
Managed customer service via email, handled online orders, and prepared reports on incidents during processing.
Team Coordinator
Yorn
Mar 2011 - May 2013 (2 years 2 months)
Coordinated university project teams, managed reporting, and provided guidance and support to team members.
Customer Service Representative
Vodafone
Jan 2020 - Nov 2022 (2 years 10 months)
Provided technical support to customers, resolving issues and clarifying doubts related to services.
Administrative Assistant
Polytechnic Institute of Porto
Jan 2017 - Dec 2018 (1 year 11 months)
Provided administrative services, organized files, and handled general office work including email correspondence.
Facilitator
Bonfim Parish Council
Sep 2014 - Oct 2016 (2 years 1 month)
Guided individuals in preparing CVs and cover letters, organized workshops, and provided job market information.
Contact Center Supervisor
Ideal Action
Jan 2007 - Jan 2011 (4 years)
Managed human resources, conducted hiring and training, and analyzed team performance and KPIs.
Education
Degrees, certifications, and relevant coursework
Higher School of Education - Polytechnic Institute of Porto
Bachelor's degree, Education
2010 - 2014
Availability
Location
Authorized to work in
Website
ese.ipp.ptJob categories
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