
Rishita Ch
@rishitach
HR Manager at Alliance International Servicing (Thailand) Ltd. who scaled HR across three countries and automated recruitment and performance processes.
What I'm looking for
At Alliance International Servicing (Thailand) Ltd., I set up HR across Thailand, India and Nevis, covering the employee lifecycle and advising sister companies in Spain and Hong Kong. I brought outsourced HR operations in-house and helped scale the workforce from 65 to 120 employees.
I led HRIS rollouts, implementing Zoho People in four countries and later PeopleHum in three, moving about 90% of HR records off manual processes. I also built AI automations with Claude Code to simplify recruitment and performance management, and introduced same-day decisions after final interviews.
My earlier work at Flipkart Private Ltd. and Seventh Sense Talent Solutions focused on training and learning design. Since Apr 2026, I’ve designed and run The Shift Series, free workshops for managers in Bangkok.
Experience
Work history, roles, and key accomplishments
Independent Facilitator & Learning Designer
The Shift Series
Apr 2026 - Present (6 months)
Design and run free workshops for managers in Bangkok, including The Feedback Shift and The Middle Seat, with positive feedback scores.
Business Services Manager
Alliance International Servicing (Thailand) Ltd.
Feb 2023 - Apr 2026 (3 years 2 months)
Led HR, facilities, and administration, reporting to the Business Services Director. Set up HR for three entities, led HRIS rollouts, and managed compliance and training.
People Excellence Manager
Alliance International Servicing (Thailand) Ltd.
Mar 2019 - Feb 2023 (3 years 11 months)
Managed HR operations, including policy implementation, employee relations, and HRIS rollout. Led training and development initiatives and supported multi-country HR functions.
Freelance HR Content & Documentation Consultant
Self-employed
Feb 2018 - Feb 2019 (1 year)
Wrote HR policies, employee handbooks, and website content for The European International University, Paris, while relocating from Bengaluru to Bangkok.
Corporate Trainer
Flipkart Private Ltd.
Jul 2017 - Feb 2018 (7 months)
Conducted training needs analysis and designed programs for teams and partner sellers. Delivered onboarding, soft-skills, and process training using ADDIE, and trained over 50 managers and thousands of sellers.
Freelance Trainer, Campus to Corporate & Soft Skills
Self-employed
Jan 2017 - Jun 2017 (5 months)
Delivered campus-to-corporate programs at six Bangalore colleges and trained staff at various companies in customer service, communication, and sales.
Human Resource Manager, Learning & Development
Seventh Sense Talent Solutions
Sep 2014 - Jan 2017 (2 years 4 months)
Led L&D from needs analysis to delivery and evaluation, managed a team of 12 trainers, and simplified organizational structure and pay bands.
Education
Degrees, certifications, and relevant coursework
Project Management Institute (PMI)
PMP certification, Project Management
PMP certification in progress.
R.N. Shetty Institute of Technology (VTU)
MBA, Human Resource Management
2012 - 2014
Pursued an MBA in Human Resource Management from 2012 to 2014.
Surana College, Bangalore University
BBM, Human Resource Management
2009 - 2012
Completed a Bachelor of Business Management with a focus on Human Resource Management from 2009 to 2012.
Bodhih Training Academy
Train the Trainer, Training
Completed Train the Trainer certification in June 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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