rishav kumarRK
Open to opportunities

rishav kumar

@rishavkumar1

Senior backend developer with expertise in cloud technologies and microservices.

India

What I'm looking for

I am looking for a role that fosters innovation and collaboration, with opportunities for growth in cloud technologies and backend development.

As a Senior Backend Developer with extensive experience in Java and cloud technologies, I have successfully led projects that significantly enhance customer engagement and operational efficiency. At Cognizant, I integrated the Genesys Pure Engage chat channel, resulting in a 30% increase in customer engagement. My role involved developing custom widgets and optimizing complex SQL queries, which improved response times by 25%.

Prior to my current position, I worked at Infosys and Tata Consultancy Services, where I enhanced communication efficiency and led the implementation of an IBM ChatBOT. My technical skills include proficiency in Spring Boot, Google Cloud, and microservices architecture. I am passionate about mentoring junior developers and adhering to Agile methodologies, ensuring high-quality code and team collaboration.

Experience

Work history, roles, and key accomplishments

CO
Current

Senior Software Engineer

Cognizant

Nov 2021 - Present (3 years 7 months)

Integrated the Genesys Pure Engage chat channel, driving a 30% increase in customer engagement, and developed custom widgets using Java and JavaScript. Built Spring Boot applications, implemented paging, Redis caching, and optimized SQL queries, improving response times by 25%. Created unit tests ensuring 90% coverage and mentored junior developers following Agile Methodologies.

IN

Backend Engineer

Infosys

Nov 2020 - Nov 2021 (1 year)

Enhanced Genesys voice and chat channels, increasing communication efficiency by 20%, and migrated Genesys Pure Engage to GCP Kubernetes, boosting scalability by 30%. Developed robust Spring Boot APIs, improving service performance by 25%, and implemented GCP components like Cloud Functions and App Engine, optimizing application performance. Achieved Google Cloud Associate Engineer certification,

TS

Backend Engineer

Tata Consultancy Services

Nov 2017 - Nov 2020 (3 years)

Led the full project life cycle for integrating an IBM ChatBOT with Genesys Pure Engage, enhancing customer interaction capabilities. Engineered driver code using Java and the adapter design pattern and developed Spring Boot applications for bot connectivity and bulk SMS functionality. Optimized and extended the Workspace Desktop Edition, resulting in a 30% reduction in application loading time.

Education

Degrees, certifications, and relevant coursework

ST

Siddaganga Institute of Technology

Bachelor of Technology, Engineering

2013 - 2017

Grade: 7.6 CGPA

Studied for a Bachelor of Technology degree in Engineering. Completed the program in 2017, achieving a CGPA of 7.6.

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