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Rina Dushi

@rinadushi

Intermodal logistics manager at 4D TRUCKING AND LOGISTICS who coordinated freight deliveries and driver schedules.

At 4D TRUCKING AND LOGISTICS - PRISHTINE, I worked as Manager of intermodal transportation logistics - NY Division, handling invoices and calculations, finding potential customers, and establishing new contracts.

I coordinated shipping schedules and assigned shipments and deliveries to drivers. I also communicated with shipping centres to help ensure deliveries were made on time.

Previously, as an Intermodal logistics dispatcher at 4D TRUCKING AND LOGISTICS - PRISHTINE, I entered shipment data, registered proofs of delivery in the TMS, and tracked loads using Samsara.

At NOTESCO LIMITED - PRISHTINE and RAIFFEISEN BANK J.S.C - PRISHTINE, I supported client funding and banking operations, handled customer inquiries, and monitored transactions. I hold a Bachelor of Banking, Financing and Accounting.

Experience

Work history, roles, and key accomplishments

Manager of Intermodal Transportation Logistics

4D Trucking and Logistics

Jan 2023 - Jan 2024 (1 year)

Managed intermodal transportation logistics for the NY Division, including invoicing, client acquisition, and staff coordination. Organized meetings and ensured timely deliveries through effective communication with shipping depots.

Invoicing Client Acquisition Contract Negotiation Staff Coordination Logistics Scheduling Communication Skills Administrative duties

Intermodal Logistics Dispatcher

4D Trucking and Logistics

Oct 2021 - Dec 2022 (1 year 2 months)

Coordinated freight shipments and deliveries, assigned routes to drivers, and communicated with shipping depots to ensure on-time delivery. Maintained logs, registered bills of lading, tracked loads, and created invoices.

Logistics Coordination Dispatching TMS Samsara Bill Of Lading Invoicing Communication Skills

Client Funding Administrator

Notesco Limited

Jan 2021 - Sep 2021 (8 months)

Managed client funds, processed transactions, and maintained detailed records. Monitored and investigated transaction failures, verified credit card transactions, and analyzed bank statements.

Transaction Processing Record keeping Reporting Credit Card Verification Business Bank Statement Analysis Client Funds

Operation Telebanker

Raiffeisen Bank J.S.C.

Jul 2018 - Dec 2020 (2 years 5 months)

Retained existing customers and developed new business by providing accurate information on banking products. Monitored card transactions, managed ATM and POS networks, and resolved customer complaints.

Customer Retention Banking Products Card Operations ATM Networks POS Network E Banking Customer Service Complaint Resolution

Customer Service Internship

Raiffeisen Bank J.S.C.

Apr 2018 - Jul 2018 (3 months)

Conducted customer service calls to assess client experience and gather feedback on staff behavior, including complaints and new products.

Customer Service Communication Skills Feedback Collection

Small Enterprise Corporate Dept Internship

Raiffeisen Bank J.S.C.

Jul 2017 - Oct 2017 (3 months)

Updated financial statements on financial and rating programs, created loan applications for small enterprise clients, and signed contracts with clients while visiting their businesses.

Financial Statements Loans Client Relations Contract Management