Ridwan Ahammad
@ridwanahammad
Experienced training manager specializing in business development and instructional design.
BangladeshWhat I'm looking for
I am a seasoned training manager with over 11 years of experience in developing and delivering training programs across diverse teams in various sectors, including FinTech, OEM, and FMCG. My journey has been marked by a commitment to enhancing team soft skills, optimizing productivity, and fostering effective communication strategies that drive success.
Currently, I serve as the Manager of Business Development at Stellar Digital Limited, where I initiate and manage partnerships with leading OEMs like Samsung and Xiaomi. My role involves not only driving sales through e-commerce platforms but also training partners to maximize their use of our tools. I have a proven track record of exploring new markets and expanding business opportunities, ensuring that our partners achieve their goals.
Throughout my career, I have held various training management positions, where I successfully restructured training processes, developed engaging content, and implemented innovative learning management systems. My ability to adapt to different business environments and my expertise in technology, combined with basic coding skills, allow me to create impactful training experiences that resonate with diverse audiences.
Experience
Work history, roles, and key accomplishments
Manager, Business Development
Stellar Digital Limited (BongoBD)
Jan 2022 - Present (3 years 4 months)
Responsible for initiating and managing partnerships with OEMs, overseeing e-commerce store sales, and training partners to utilize tools effectively. Coordinated with various departments to ensure partner success and explored new markets for business expansion.
Training Manager
SSLCommerz
Feb 2021 - Jan 2022 (11 months)
Restructured the induction and training processes, developed video tutorials, and collaborated on leadership development plans. Implemented a new LMS to address process gaps and identified training needs through evaluations.
Training Manager, Xiaomi Mobile
Solar-Electro Bangladesh Limited
Apr 2019 - Mar 2020 (11 months)
Managed recruitment and operations for the Brand Promoters team, enabled training programs for product launches, and co-hosted a live event. Supervised training for various teams and organized induction training for new call center staff.
Training Manager, Xiaomi Mobile
Solar-Electro Bangladesh Limited
Mar 2019 - Mar 2020 (1 year)
Managed recruitment and operations for the Brand Promoters team, organized training programs for product launches, and co-hosted live events. Supervised training for sales teams and call center onboarding.
Training Manager, Samsung Mobile & Consumer Electronics
Fair Group
Jan 2016 - Sep 2018 (2 years 8 months)
Developed comprehensive training programs for mobile and consumer electronics, initiated onboarding for a new team, and spearheaded a succession program that produced over 30 sales leaders.
Training Manager, Samsung Mobile & Consumer Electronics
Fair Group
Jan 2016 - Aug 2018 (2 years 7 months)
Developed a comprehensive training program for mobile and consumer electronics, initiated onboarding for a new team, and created a non-brand retail channel. Spearheaded a succession program that produced numerous sales leaders.
Training Coordinator & Content Developer
Samsung Electronics Bangladesh
Sep 2014 - Jan 2016 (1 year 4 months)
Rolled out international certification programs, fostered team members for in-store training, and innovated localized content practices. Assisted in logistics and planning for training initiatives.
Training Coordinator & Content Developer
Samsung Electronics Bangladesh
Sep 2014 - Jan 2016 (1 year 4 months)
Rolled out international certification programs with high passing rates, fostered team members for in-store training, and innovated training practices. Conducted consumer training for flagship launches and supported planning and reporting.
National Route Trainer
Samsung Electronics Bangladesh
Sep 2013 - Aug 2014 (11 months)
Trained salespeople across 150 retail locations, enhanced market intelligence through firsthand feedback collection, and conducted various training sessions.
Freelance Trainer
Various Clients
Jan 2012 - Jan 2022 (10 years)
Provided training services to various organizations, focusing on developing team soft skills and effective communication strategies for diverse audiences.
National Route Trainer
Samsung Electronics Bangladesh
Sep 2013 - Aug 2014 (11 months)
Trained salespeople across 150 retail locations, improved market intelligence quality, and conducted various training sessions including central and regional classroom training.
Client Service Executive
Madonna Advertising Limited
Feb 2011 - Aug 2013 (2 years 6 months)
Managed client relationships and provided service support, ensuring client satisfaction and effective communication.
Client Service Executive
Madonna Advertising Limited
Feb 2011 - Aug 2013 (2 years 6 months)
Managed client relationships and provided service support, ensuring client satisfaction and effective communication between clients and the agency.
Education
Degrees, certifications, and relevant coursework
Bangladesh Institute of Management Studies
Postgraduate Diploma in Human Resource Management, Human Resource Management
2019 -
NUNorth South University
Bachelor of Business Administration, Business Administration
2010 -
Notre Dame College
HSC, Higher Secondary Certificate
2004 -
Chittagong Collegiate School
SSC, Secondary School Certificate
2002 -
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
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