Rico Sam
@ricosam
I turn community data into dashboards, streamlined systems, and insights that improve youth and newcomer services.
CanadaWhat I'm looking for
At Big Brothers Big Sisters of Toronto, I collect, manage, and analyze data to support reporting, evaluation, decision-making, and program improvement. I build CRM automation workflows, reports, dashboards, and visualizations that help teams communicate insights and streamline day-to-day operations.
Previously, I supported newcomer mental health services at The Cross-Cultural Community Services Association and coordinated youth programs at Centre for Immigrant & Community Services, serving over 2,000 youth annually and leading a team of 12 Youth Workers. I also optimized registration systems and databases supporting more than 6,000 annual registrations.
Experience
Work history, roles, and key accomplishments
Data and Impact Specialist
Big Brothers Big Sisters of Toronto
Jul 2024 - Present (2 years 2 months)
Collect, clean, manage, and analyze quantitative and qualitative data from BBBST's database and stakeholders to support reporting, evaluation, and decision-making. Manage and improve BBBST's CRM/database system, including developing automation workflows and processes.
Education
Degrees, certifications, and relevant coursework
BrainStation
Certificate, Data Analytics
Completed a Data Analytics Certification in 2024.
University of Western Ontario
Bachelor of Arts, Sociology
2016 - 2020
Earned a Bachelor of Arts with a specialization in Sociology from 2016 to 2020.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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