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Richa User

@richauser3

Data Scientist focused on GenAI, causal inference, and MLOps—turning complex data into scalable decision intelligence.

United States
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What I'm looking for

I’m looking for a role where I can ship GenAI and ML systems in production—combining rigorous evaluation, reproducible data pipelines, and practical analytics—to improve real decision-making with measurable impact.

I’m a Data Scientist building practical, high-impact intelligence systems across GenAI, statistical modeling, and production data pipelines. My work blends dense retrieval, knowledge graphs, and LLM workflows with rigorous evaluation so models stay reliable as they scale.

Recently at CUNY Institute for State and Local Governance, I reduced legal charge standardization time from weeks to minutes across 16 U.S. jurisdictions by architecting a hybrid AI reasoning platform using Sentence-BERT embeddings, DSPy-optimized prompting, and multi-agent LLM workflows. I also increased automated classification agreement to 95%+ through ensemble decision systems with confidence calibration and continuous evaluation pipelines.

Earlier, at the NYC Office of the Mayor, I improved MWBE compliance risk detection by 32% while cutting manual audit effort by 45% using predictive ML across Python, SQL, and Power BI. I built an RAG platform that reduced procurement policy lookup time by 78% and accelerated AI-ready data preparation using modular ETL workflows.

Before that, as a Data Scientist at BYJU’s, I led causal inference and uplift modeling efforts—driving a 17% lift in student conversions and a 39% reduction in customer acquisition costs—while mentoring with strong analytical rigor as a Graduate Teaching Assistant. I care deeply about reproducibility, validation, and responsible deployment of AI systems.

Experience

Work history, roles, and key accomplishments

CUNY Institute for State and Local Governance logoCG
Current

Data Scientist

CUNY Institute for State and Local Governance

May 2026 - Present (3 months)

Architecting a hybrid AI reasoning platform that reduces legal charge standardization time from weeks to minutes and improves automated classification agreement to 95%+ across multiple U.S. jurisdictions. Building reproducible nationwide demographic intelligence pipelines spanning 2014–2024 ACS data with automated validation and lineage tracking.

NYC Office of the Mayor logoNM

Data Analyst

Oct 2025 - May 2026 (7 months)

Developed predictive ML models to improve MWBE compliance risk detection by 32% and reduce manual audit effort by 45% across city agencies. Built an RAG platform for natural-language procurement policy lookup and created anomaly detection and forecasting pipelines to improve utilization forecasting accuracy by 24%.

Baruch College, CUNY logoBC

Graduate Teaching Assistant

Baruch College, CUNY

Sep 2025 - May 2026 (8 months)

Supported analytics instruction for 80+ undergraduate and graduate students across Service Operations Management and Lean Six Sigma topics. Provided hands-on guidance in forecasting, hypothesis testing, regression, statistical process control (SPC), process capability analysis, DMAIC, and related statistical modeling methods.

GL

Software Engineer

Gentrainer, MeyersWorkforce Solutions, LLC

Jun 2025 - Aug 2025 (2 months)

Built an XGBoost-based quality scoring model to reduce noisy AI training labels by 31% while improving prediction precision by 23%. Engineered MLflow-based model governance pipelines with explainability, calibration, drift detection, and experiment tracking, extending the system to benchmark LLM agent workflows using LangChain and DSPy.

Think and Learn Private Limited (BYJU's) logoTB

Data Scientist

Think and Learn Private Limited (BYJU's)

Sep 2018 - Nov 2024 (6 years 2 months)

Designed a Double Machine Learning causal inference framework to increase incremental student conversions by 17% by estimating individualized treatment effects and optimizing counseling interventions. Developed uplift modeling, policy simulation, and decision intelligence approaches to reduce customer acquisition costs by 39% and improve intervention effectiveness.

Education

Degrees, certifications, and relevant coursework

Baruch College, City University of New York logoBY

Baruch College, City University of New York

Master of Science, Business Analytics

2025 -

Grade: GPA: 3.86/4.0

M.S. in Business Analytics with a data analytics concentration (GPA: 3.86/4.0).

JU

Jawaharlal Nehru Technological University

Bachelor of Science, Electrical & Electronics Engineering

2017 - 2021

Grade: GPA: 3.4/4.0

B.S. in Electrical & Electronics Engineering (GPA: 3.4/4.0).

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