At IOM - UN Migration, I manage the Canada Visa Application Center in La Paz. I previously worked there as a client service assistant, handling operational tasks and processes, customer service, and report generation.
Before joining IOM - UN Migration, I was an Account Executive at Banco Mercantil Santa Cruz S.A.. I also worked as Encargado Administrativo at Banco de Desarrollo Productivo SAM, where I was responsible for the La Paz agency, national desgravamen insurance and claims, and the national Punto de Reclamo.
Earlier in my career, I worked as a cashier at Banco Bisa S.A. and a sales representative at TIGO. I have a bachelor's degree in Business/Commerce from Universidad San Francisco de Asis and a certificate in Business Administration and Management from Montgomery College.
My education also includes financial analysis and control at Universidad Privada Boliviana and information security awareness training from UNDSS. I bring experience across visa center operations, banking, finance, and customer service.

