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Richard NogalesRN
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Richard Nogales

@richardnogales

Canada Visa Application Center Manager at IOM - UN Migration, overseeing visa center operations in La Paz.

Bolivia
Message

At IOM - UN Migration, I manage the Canada Visa Application Center in La Paz. I previously worked there as a client service assistant, handling operational tasks and processes, customer service, and report generation.

Before joining IOM - UN Migration, I was an Account Executive at Banco Mercantil Santa Cruz S.A.. I also worked as Encargado Administrativo at Banco de Desarrollo Productivo SAM, where I was responsible for the La Paz agency, national desgravamen insurance and claims, and the national Punto de Reclamo.

Earlier in my career, I worked as a cashier at Banco Bisa S.A. and a sales representative at TIGO. I have a bachelor's degree in Business/Commerce from Universidad San Francisco de Asis and a certificate in Business Administration and Management from Montgomery College.

My education also includes financial analysis and control at Universidad Privada Boliviana and information security awareness training from UNDSS. I bring experience across visa center operations, banking, finance, and customer service.

Experience

Work history, roles, and key accomplishments

IOM - UN Migration logoIM
Current

Canada Visa Application Center Manager

IOM - UN Migration

Oct 2023 - Present (3 years 1 month)

Worked as Canada Visa Application Center Manager at IOM - UN Migration.

IOM - UN Migration logoIM

Canada Visa Application Center client service assistant

IOM - UN Migration

Jul 2021 - Sep 2023 (2 years 2 months)

In charge of all operational tasks and processes of the canada visa application center. Customer service tasks, report generation as well.

Banco Mercantil Santa Cruz S.A. logoBS

Account Executive

Banco Mercantil Santa Cruz S.A.

Oct 2019 - Jul 2021 (1 year 9 months)

Worked as Account Executive at Banco Mercantil Santa Cruz S.A..

Banco de Desarrollo Productivo SAM logoBS

Encargado Administrativo

Banco de Desarrollo Productivo SAM

Oct 2016 - Sep 2018 (1 year 11 months)

- Encargado Administrativo de la agencia La paz
- Encargado Nacional de seguros de desgravamen y siniestros
- Encargado Nacional de Punto de Reclamo

Banco Bisa S.A. logoBS

cashier

Banco Bisa S.A.

Jun 2012 - Dec 2013 (1 year 6 months)

Operaciones operativas varias

TI

sales representative

TIGO

Aug 2008 - Feb 2009 (6 months)

Worked as sales representative at TIGO.

Education

Degrees, certifications, and relevant coursework

UB

Universidad Privada Boliviana

Experto en anlisis y control financiero

Mar 2022

UN

UNDSS

Information security awareness foundational

Aug 2021 · Expired Aug 2024

UA

Universidad San Francisco de Asis

Bachelor's degree, Business/Commerce, General

Montgomery College logoMC

Montgomery College

Certificate , Business Administration and Management, General

2014 - 2015

Besides focusing on my main major i was involved with the college virtual newspaper. I also took a photography course .

Montgomery College logoMC

Montgomery College

Letter of recognition, Business Administration and Management, General

2014 - 2015

General and core skills and theory needed for supervisors and managers. Foundations of varied techniques, employment laws and motivation.

Universidad Católica Boliviana logoUB

Universidad Católica Boliviana

Business Administration and Management, General

2006 - 2008

CM

colegio montessori

Bachiller en humanidades

1998 - 2005

Tech stack

Software and tools used professionally

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