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Richard DuncanRD
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Richard Duncan

@richardduncan

Data and Reporting Administrator at Busy Bees Nurseries, building Power BI recruitment dashboards.

United Kingdom
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At Busy Bees Nurseries, I supported Talent Acquisition as an iCIMS administrator, managing access, workflows, templates, and system configuration. I also developed Power BI dashboards for recruitment performance and produced regular and ad-hoc reports.

I used Power Query, DAX, and Excel to prepare recruitment datasets for management reporting. I investigated data-quality and system issues and supported iCIMS integrations, testing, and configuration changes.

At YMCA Trinity, I transitioned Excel dashboards to Power BI and integrated Salesforce with Power BI. I developed interactive reports and used DAX to automate weekly statistics, supporting reporting for the COO.

As a Website Developer at Freelancer, I developed responsive websites using HTML, CSS, JavaScript, PHP, React, and Angular, with a focus on WordPress. Earlier, I worked in Salesforce business analysis at Acton Banks and customer-facing roles at EE and Apple.

Experience

Work history, roles, and key accomplishments

FR
Current

Website Developer

Freelancer

Jan 2012 - Present (14 years 9 months)

Developed responsive websites using HTML, CSS, JavaScript, PHP, React, and Angular. Specialised in WordPress with expertise in theme modification, PHP editing, and custom feature implementation.

AB

Salesforce Business Analyst

Acton Banks

Jan 2021 - Oct 2021 (9 months)

Expedited the designing process of interactive dashboards and systemized reports with Power BI, reducing production time by 30%. Implemented advanced DAX queries and improved ETL methodologies using Salesforce.

TC

ICT Teacher (Unqualified) / Teaching Assistant

Tipton Green College

Jan 2014 - Present (12 years 9 months)

Promoted to Unqualified ICT Teacher after four months, delivering ICT lessons on the OCR Cambridge Nationals curriculum. Supported students in classroom activities and resolved technical challenges.

Education

Degrees, certifications, and relevant coursework

University of Wolverhampton logoUW

University of Wolverhampton

BA (Hons), Education Studies

BA (Hons) in Education Studies.

WC

Wolverhampton College

Mathematics

Studied Mathematics.

WC

Wolverhampton College

English

Studied English.

WC

Wolverhampton College

BTEC Level 2, Public Services

BTEC Public Services Level 2.

WC

Wolverhampton College

BTEC Level 3, Public Services

BTEC Public Services Level 3.

HS

Heath Park High School

Science

Studied Science.

Tech stack

Software and tools used professionally

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