RIanca Lovett

At Saint Louis Public Schools, I provide Tier 1 troubleshooting and end-user support across Microsoft 365, macOS, district technology platforms, devices, and educational applications. I help users resolve login, application, access, device, and workflow issues while creating clear documentation and resources that support independent technology adoption.

I also design technology training for more than 300 users and promote cybersecurity awareness, data privacy, and responsible technology use. My M.S. in Cybersecurity complements experience coordinating projects, analyzing data, managing digital workflows, and communicating clearly with diverse stakeholders.