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Riana User

@rianauser1

Native-level bilingual (ENG/RO) professional w/ 4 years experience in administrative operations, records management, customer-facing roles, data entry

Romania

Message

What I'm looking for

I'm looking for remote-ready customer service, data entry, research support, or administrative operations work where I can apply careful records management, written communication, and independent cross-time-zone collaboration.

I've supported Visla Recruitment Ltd. across HR administration, payroll, employee records, CRM accuracy, and sensitive worker documentation. I trace recurring data issues to their root cause, correct discrepancies before payroll, and coordinate remotely with colleagues to resolve requests.

Earlier, I managed office operations, interview scheduling, contracts, filing systems, onboarding, candidate databases, and client communication for recruitment agencies in Bucharest. I'm a native English and Romanian speaker who works independently, reads quickly, and brings care to detail-heavy research, records, and customer-facing work.

Experience

Work history, roles, and key accomplishments

HR Assistant

Visla Recruitment Ltd.

Feb 2023 - Aug 2026 (3 years 6 months)

Reviewed and verified data entry accuracy across employee and contractor records, identified and traced recurring payroll errors, and handled sensitive employee data for payroll preparation. Coordinated with supervisor and team to resolve issues and distributed payslips to placed workers.

Data Entry Records Management Payroll Processing CRM

HR Assistant & Office Manager

Visla Recruitment Ltd.

Aug 2021 - Feb 2023 (1 year 6 months)

Provided orientation and hands-on training for new hires, handled employee complaints, managed payroll processing and correspondence, scheduled job interviews, and maintained an organized office environment.

Human Resources Onboarding Training Employee Relations Payroll Interview Coordination Office Management

Personal Assistant

Secretary Beyond Future of SRL

Aug 2020 - Jun 2021 (10 months)

Worked on-site at company HQ as part of a small team, receiving tasks directly from the founder. Conducted research, scheduled interviews, coordinated calendars, and designed an improved filing system. Drafted contracts and provided onboarding support.

Research Scheduling Calendar Management Documentation Preparation Filing System Onboarding note taking

Recruitment Agent

Beyond Future of SRL

Aug 2020 - Aug 2020 (0 months)

Sourced and coordinated UK construction workers for client companies, managing job postings and candidate communication. Built and maintained a candidate database, later promoted to PA/Secretary.

English Trainer

Just Speak English

Jul 2023 - Aug 2023 (1 month)

Independently prepared and delivered 4 hours of daily English instruction to groups of up to 20 children. Led afternoon activities for groups of up to 40 and hosted evening quizzes and graded assessments.