Ria Karecha

I am a dynamic product manager with over four years of experience in digital lending and product development. My journey has been marked by a commitment to delivering scalable, user-centric solutions that combine financial expertise with strong project execution and stakeholder engagement skills. As a qualified Chartered Accountant, I have a solid background in compliance audits and business analysis, which enhances my ability to build innovative products that improve customer experience and operational efficiency.

In my current role as Associate Vice President, I have successfully led the end-to-end delivery and development of six key digital products. Notable achievements include streamlining customer interactions, reducing onboarding time from an average of 2-3 days to just one day, and designing a self-service platform that significantly improved customer satisfaction scores. My focus on automation and process optimization has also led to a remarkable reduction in loan disbursement process time, enhancing overall efficiency.

Collaboration is at the heart of my approach, as I work closely with cross-functional teams, including technical and non-technical stakeholders, to define requirements and implement impactful features. My passion for building innovative products drives me to continuously seek opportunities for improvement and to create solutions that not only meet but exceed customer expectations.