RGRheya Gazal
@rheyagazal
Customer-focused sales and customer-care professional with strong interpersonal skills.
South SudanWhat I'm looking for
I am a motivated customer-care and sales professional with multi-country experience in call centers, hospitality, and property customer service. I have worked in Dubai and South Sudan across roles including Call Center Agent, Customer Care, and Sales & Marketing, consistently delivering high-quality customer service, resolving complaints, processing payments, and preparing daily sales reports.
I bring clear communication, empathy, persuasive speaking, adaptability, and strong administrative capability to every role. I am committed to contributing to a growth- and result-oriented organization, improving customer experience, and supporting team objectives through reliable, honest service.
Experience
Work history, roles, and key accomplishments
Customer Care
Damac Properties LLC
Provided customer care and support for property clients, resolved service issues, and advised customers on products and promotions over a 3-year period.
Call Center Agent
Supreme LLC
Handled inbound customer inquiries and complaints, processed payments, and maintained service quality across channels to improve customer satisfaction during a 2-year tenure.
Sales & Marketing
Panorama Sarova
Conducted sales and marketing tasks including customer advising, handling enquiries, and promoting deals to increase sales during a one-year tenure.
Sales & Marketing
Landmark Hotel
Executed sales and marketing activities, managed inquiries and bookings, maintained stock and prepared daily sales reports over a two-year period to drive revenue.
Education
Degrees, certifications, and relevant coursework
MUMakerere University
Bachelor of Business Administration, Business Administration
Completed a Bachelor’s in Business Administration at Makerere University.
Strong Point Educational and Training Institute
Diploma in Nursing and Patient Care, Nursing and Patient Care
Completed a Diploma in Nursing and Patient Care.
ALAlison
Certificate, Nursing Assistant
Completed an e-learning certificate course in nursing assistant through Alison.
Kibuli Secondary School
Uganda Certificate of Education, Secondary Education
Attained the Uganda Certificate of Education at Kibuli Secondary School.
Availability
Location
South SudanAuthorized to work in
Job categories
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