Rhan Richardson
@rhanrichardson
Accomplished project manager specializing in healthcare information technology.
What I'm looking for
I am an accomplished Project Manager with over 10 years of experience in Healthcare Information Technology. My expertise lies in leading complex projects involving Electronic Health Records (EHR) and health IT system implementations, integrations, and optimizations. I have a proven track record of driving measurable improvements in healthcare delivery, operational efficiency, and compliance, ensuring that projects align with organizational goals and deliver value on time and within budget.
Throughout my career, I have successfully managed cross-functional teams and fostered collaboration to achieve project success. At the National Health Insurance Authority, I led the implementation of EHR systems across 15 medical facilities with a 95% success rate, achieving a 10% improvement in workflow efficiency. My role as an IT Consultant further honed my skills in user training and system integration, where I increased user proficiency and system utilization rates significantly.
My commitment to enhancing healthcare outcomes is reflected in my ability to develop training programs that adapt to emerging needs, such as transitioning to virtual platforms during the pandemic. I am passionate about leveraging technology to optimize operational workflows and improve compliance, ultimately enhancing the quality of healthcare delivery.
Experience
Work history, roles, and key accomplishments
Project Manager
National Health Insurance Authority
Jun 2021 - Present (4 years 1 month)
Led the on-time and on-budget implementation of EHR systems across 15 medical facilities, achieving a 95% success rate. Achieved a 10% improvement in workflow efficiency by integrating third-party applications with EHR systems.
IT Consultant
RGR IT Service LLC
Jul 2020 - Present (5 years)
Successfully implemented EMR solutions (Athena Health, Allscripts, Practice Fusion) for seamless adoption and integration. Increased user proficiency and system utilization rates by delivering training programs tailored to user needs.
IT Trainer Consultant
New York City Housing Authority
Oct 2019 - Present (5 years 9 months)
Successfully transitioned training programs to virtual platforms during the pandemic, expanding weekly offerings by 167%. Designed and conducted engaging webinars that increased employee engagement by 25% and facilitated remote work readiness.
Implementation Specialist
Homecare Software Solutions
Jan 2016 - Present (9 years 6 months)
Delivered end-to-end support for over 50 healthcare facilities' and insurance companies' software implementation projects. Created comprehensive training materials (including e-learning modules) that improved user adoption by 30%.
Electronic Medical Record Consultant
Hudson River Healthcare, Inc.
Oct 2014 - Present (10 years 9 months)
Provided on-site training and go-live support for eClinicalWorks EMR system implementation across multiple locations. Streamlined implementation processes to enhance system functionality and user satisfaction.
Systems Trainer
New York University Langone
Sep 2012 - Present (12 years 10 months)
Developed user guides and training materials that optimized EMR system usage for various clinical roles. Integrated medical devices with EMR systems to improve data accuracy and reduce documentation errors.
Education
Degrees, certifications, and relevant coursework
State University of New York (SUNY) Plattsburgh
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology. Gained foundational knowledge in IT principles and applications relevant to various industries.
Availability
Location
Authorized to work in
Job categories
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