Open to opportunities

Reshma Devkar

@reshmadevkar

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Dynamic Sr. Solutions Engineer with expertise in Power BI and SQL.

India

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What I'm looking for

I seek a role that fosters collaboration and innovation, focusing on data-driven solutions.

I am a dynamic Sr. Solutions Engineer with over 10.5 years of experience in data management, analytics, and Business Intelligence. Currently, I work at Aligned Automation, where I excel in transforming data into actionable insights using Power BI and SQL. My passion lies in leveraging data visualization techniques to drive business success and enhance operational efficiency.

Throughout my career, I have successfully developed and optimized Power BI dashboards, significantly reducing ad-hoc reporting requests. One of my key achievements includes converting 120 manual Excel reports into 16 integrated Power BI dashboards, resulting in a 40% decrease in reporting time. I am also well-versed in implementing data governance policies, ensuring secure access through Row-Level Security (RLS) in Power BI.

My collaborative approach allows me to work effectively with stakeholders to translate business requirements into impactful data visualizations. I am committed to continuous improvement and am always looking for innovative ways to enhance reporting processes and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Sr. Solutions Engineer

Current

Aligned Automation

Oct 2021 - Present (3 years 9 months)

Conducted comprehensive requirement gathering and analysis for proof of concepts (POCs) in reporting solutions. Developed and optimized Power BI dashboards to extract meaningful insights from data. Created and managed data models by establishing relationships between diverse data sets.

Power BI SQL Data Modeling Data Governance Data Visualization Microsoft Fabric

Subject Matter Expert-Pay & Bill

ID-Medical

Jun 2018 - Sep 2021 (3 years 3 months)

Collaborated with Tableau team to design reports based on client and process requirements. Utilized Excel sheets and CSV files as data sources for ad-hoc reporting in Tableau. Created and managed context filters in Tableau to enhance report performance with large datasets.

Tableau Excel CSV Data Analysis Client Management Root Cause Analysis

Sr. Credit Controller

WNS

Aug 2013 - Feb 2017 (3 years 6 months)

Contacted brokers to follow up on due or overdue policy payments, ensuring timely collections and financial operations. Maintained accurate client information by updating personal details, policy changes, and payment history. Performed account reconciliations, matching payments with outstanding policies and resolving discrepancies.

Account Reconciliation Collections Client Management Financial Operations Payment Processing Dispute Resolution

Sr. Customer Service Executive

IBM-Concentrix

Aug 2011 - Mar 2013 (1 year 7 months)

Processed health insurance claims efficiently and accurately. Maintained records of received claims and essential documentation. Entered claims data into systems with precision.

Claims Processing Data Entry Customer Service Database Management Performance Monitoring

Education

Degrees, certifications, and relevant coursework

University of Pune

Bachelor of Commerce, Commerce

2011 - 2011

Studied Commerce at the University of Pune, focusing on foundational business principles. Gained knowledge in various aspects of commerce relevant to business operations.