At Latvenergo AS, I provided IT support, resolved user issues, and maintained and configured computers, peripherals, and workplace technology. I also configured and managed endpoint devices using MDM and Microsoft Intune.
At Advangrid, I processed, validated, and analyzed data, and supported operational workflows by compiling information. As a Customer Consultant, I provided customer support and technical assistance, worked with Microsoft tools, Zoom, and Cisco equipment, and performed equipment manufacturing tasks.
