Rehana Shaikh
@rehanashaikh
Customer service professional with 5+ years in administration and supervision.
What I'm looking for
I am a dedicated, detail-oriented customer service and administration professional with over five years of hands-on experience managing front-desk operations, supervising test environments, and providing reliable administrative support.
I excel at visitor handling, phone coordination, scheduling, and maintaining accurate records, and I consistently ensure compliance and professional standards in operational settings.
During my tenure I was recognized frequently for strong performance, receiving an employee-of-the-month certificate 13 times over four years, which reflects my reliability and commitment to excellence.
I bring strong MS Office skills, MS-CIT training, effective communication, teamwork, and the ability to multitask; I am seeking a role where I can contribute organizational strengths and customer-focused service in a dynamic workplace.
Experience
Work history, roles, and key accomplishments
Proctor
Proctor U
Aug 2021 - Jul 2025 (3 years 11 months)
Monitored and supervised test environments for compliance, assisted candidates with queries, and maintained accurate records to ensure smooth and secure exam operations.
Receptionist
Shanti Co-op Housing Society Ltd
Mar 2019 - Apr 2020 (1 year 1 month)
Managed front desk operations, visitor handling, scheduling, and phone coordination while providing administrative support and maintaining accurate records to improve office efficiency.
Education
Degrees, certifications, and relevant coursework
GN Khalsa College
Higher Secondary Certificate (HSC), Higher Secondary
2007 -
Completed Higher Secondary Certificate (HSC) at GN Khalsa College in March 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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