I am looking for a job where I can grow as an individual and stretch my creative potential.
Refentse Mabeba
@refentsemabeba
I am a flexible freelancer based in South Africa
South AfricaWhat I'm looking for
I currently do freelance work from customer service, virtual assistant and graphic designing. I have experience in corporate in client services. In my spare time I enjoy creative writing and visual arts.
Experience
Sales agent
A1 Financial Services
Jan 2023 - Mar 2023 (2 months)
-Meet or exceed quota by using effective selling techniques to drive revenue growth
-Identify new opportunities and cultivate relationships with existing customers
-Maintain a high level of customer satisfaction through excellent service delivery
Retentions agent
CDA Solutions
Jan 2022 - Jan 2023 (1 year)
-ensure that clients are satisfied and attend their queries and complaints
-assist clients with maintaining their funeral and legal policy
- arrange debit orders as well as payment arrangements to save their funeral and legal policies from lapsing
-welcome new clients
-assist clients with restarting their funeral and legal policies
Graduate Trainee scientific
Department of water and sanitation
Mar 2016 - Feb 2019 (2 years 11 months)
-Assist municipalities to acquire certificates for their Water treatment plant process controllers
-Liaise with clients and offer help when needed
-Basic office administration (filled in for a former employee)
-Assisted environmental officers with water tests in the lab as well as Water treatment Plant inspections
Tech stack
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