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Nhlonipho Dube

@nhloniphodube

Results-oriented writer and marketing professional with proven project optimization skills.

South Africa
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What I'm looking for

I am looking for a role that challenges me and fosters my growth in writing and marketing.

I am a passionate Executive Assistant, Writer, and Marketing professional with a strong track record of optimizing project outcomes. My experience spans various roles where I have honed my skills in writing, transcribing, project management, and team leadership. I thrive in environments that challenge me and allow me to leverage my creativity and problem-solving abilities.

During my tenure at CoinvestAfrica, I successfully managed customer care operations, ensuring that queries and complaints were handled efficiently. My proactive approach led to improved customer satisfaction and streamlined processes. I also have a background in sales and marketing, where I executed campaigns and conducted market research, contributing to lead generation and outreach efforts.

With a commitment to continuous learning, I have pursued various certifications, including Data Analytics and Advanced Project Management. I am now seeking a challenging and enjoyable role in writing, marketing, administration, and customer services, where I can further develop my skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ST

Self-taught transcriber

Self-taught, Transcription

Engaged in self-study to become a transcriber, developing skills in converting audio to text.

Tshwane University of Technology logoTT

Tshwane University of Technology

National Diploma, Marketing

Completed a National Diploma in Marketing, gaining foundational knowledge in marketing principles and strategies.

Damelin College logoDC

Damelin College

Certificate, Advanced Project Management

Obtained a Certificate in Advanced Project Management, developing skills in project planning, execution, and monitoring.

TC

TEFL Certificate

Certificate, TEFL

Completed a TEFL Certificate, focusing on teaching English as a foreign language.

Tech stack

Software and tools used professionally

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Nhlonipho Dube - Customer Care Agent - CoinvestAfrica(Pty)Ltd | Himalayas