Looking for a job

Nokulunga Mseleku

@nokulungamseleku

Message

I am a freelance writer and customer care agent, eager to contribute my skills to various projects.

South Africa

Message

What I'm looking for

As a job seeker, I prioritize several key aspects in a potential role, namely; meaningful work, I value continuous learning and development, Fair and competitive compensation, a positive and inclusive work culture, companies that align with my values, including commitments to diversity, sustainability, and social responsibility,

I am a dedicated individual with a background in customer care services, now aspiring to transition into the field of freelance writing. With a strong foundation in communication, problem-solving, and client satisfaction, I am eager to apply these skills to crafting compelling content for various projects. While I may lack professional experience in writing, I have worked on a handful of personal pieces. To add to my dedication, I am committed to continuous learning and am open to taking short courses to enhance my writing abilities and improve my skill sets. I am flexible, adaptable, and excited about the opportunity to bring fresh perspectives to your team.

Experience

Work history, roles, and key accomplishments

Cashier

Spar

Managed cash transactions with accuracy and efficiency, provided exceptional customer service, maintained a clean and organized checkout area, prevented theft, operated electronic cash registers and POS systems efficiently, collaborated with other staff members.

POS systems Theft prevention Cash Handling Customer Service Team Collaboration

Call center representative

CCI

Handled inbound customer calls, maintained detailed records of customer interactions, collaborated with team members, handled billing and updated monthly data plans, troubleshooted 5G network connections.

Record keeping Billing Team Collaboration Customer Support Technical Support