Reden Jobli
@redenjobli
Customer service and operations support professional at Olympus Canada Inc., inspecting medical equipment and documenting quality checks.
CanadaWhat I'm looking for
At Olympus Canada Inc., I inspected medical equipment components against established quality requirements and documented inspection results and service information.
At Baxter Healthcare Corporation, I troubleshot returned medical equipment, identified component-level issues, and updated service and testing records. I also responded to internal and external customer questions about equipment, technical issues, and parts.
At Globe Telecom Inc., I coordinated field service activities, dispatching, and maintenance to support service continuity. I also supported scheduling, coaching, reporting, and operational issue resolution.
I'm currently pursuing a Master of Global Business and Economy at Algoma University, Brampton Campus. I'm seeking a regular part-time opportunity in customer service, retail, warehouse, delivery support, or office operations, with availability shaped by my academic schedule.
Experience
Work history, roles, and key accomplishments
Insurance Agent
Primerica Financial Services
May 2025 - Dec 2025 (7 months)
Communicated with clients to understand their questions and explain available insurance and financial-protection options. Maintained client information and followed up on inquiries professionally.
Inspection Technician I
Olympus Canada Inc.
Mar 2025 - Oct 2025 (7 months)
Inspected and evaluated medical equipment components against quality requirements. Recorded inspection results and service information accurately in electronic and manual documentation.
Technical Service Representative
Baxter Healthcare Corporation
Feb 2024 - Feb 2025 (1 year)
Troubleshot returned medical equipment and identified component-level issues using established service processes. Updated service records and testing documentation to support accurate tracking and compliance.
Area Head / Field Operations Manager
Globe Telecom Inc.
Jul 2014 - Jul 2023 (9 years)
Coordinated field service activities, dispatching, maintenance, and issue escalation to support service continuity. Monitored work progress and operational targets while helping teams resolve service issues efficiently.
Team Leader / Operations Engineer
Globe Telecom Inc.
Jul 2001 - Jun 2014 (12 years 11 months)
Supported field operations, preventive maintenance, troubleshooting, and service restoration activities. Maintained operational information and coordinated with colleagues to resolve issues and minimize service interruptions.
Education
Degrees, certifications, and relevant coursework
Algoma University
Master of Global Business and Economy, Global Business and Economy
Currently enrolled in the Master of Global Business and Economy program, expected to complete in April 2028.
University of Santo Tomas
Bachelor of Science, Electronics and Communications Engineering
Completed a Bachelor of Science in Electronics and Communications Engineering in March 2000.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Reden?
You can contact Reden and 90k+ other talented remote workers on Himalayas.
Message RedenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
