Open to opportunities

Rebecca Baxter

@rebeccabaxter

Message

I keep healthcare front desks organized, scheduling patients, managing calls, and supporting friendly patient service.

United States

Message

What I'm looking for

I'm looking for a front-desk, scheduling, or administrative role where I can support customers or patients, manage appointments and calls, and use my communication and multitasking skills.

I've supported patient scheduling and front-desk operations at Pomerance Eye Center, Chattanooga Heart Institute, and Throat and Allergy.

At Pomerance Eye Center, I greeted patients, processed incoming appointment calls, collected demographic and insurance information, rescheduled visits, and made appointment reminder calls.

At Chattanooga Heart Institute, I coordinated appointments with physicians and clinical staff, handled referrals and insurance requirements, worked practice-management tasks, and followed up on no-shows and recall reports.

I'm a quick learner with strong communication and multitasking skills, experience operating multi-line phone systems, and a typing speed of 40 wpm.

Experience

Work history, roles, and key accomplishments

Front Desk Receptionist

Pomerance Eye Center

May 2014 - Jul 2015 (1 year 2 months)

Greeted patients and processed incoming calls for appointments, including collection of demographic and insurance information. Rescheduled appointments and made outbound reminder calls.

Customer Service Appointment Scheduling Insurance Verification Data Entry