Open to opportunities

Raziel Navarro

@razielnavarro

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Software developer specializing in backend applications and AI solutions.

Panama

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What I'm looking for

I'm looking for a dynamic role that fosters innovation and growth, where I can leverage my technical skills and contribute to impactful projects.

I'm a passionate software developer with a strong focus on building and optimizing backend applications. Currently, I work at REDNBLUE Hybrid, where I leverage TypeScript and Cloudflare Workers to create serverless B2B applications. My experience includes developing APIs that prioritize performance, security, and scalability, as well as managing databases with SQLite and Drizzle ORM. I also automate processes using Node.js and N8N, and I'm excited about developing AI agents that utilize Cloudflare infrastructure and OpenAI SDKs.

Prior to my current role, I served as an Acquisition Manager at SPG HOME BUYERS LLC, where I honed my skills in lead generation and market analysis. My ability to negotiate and build relationships with real estate professionals allowed me to secure advantageous deals. Additionally, my experience in customer service roles has equipped me with strong communication skills and the ability to manage teams effectively.

Experience

Work history, roles, and key accomplishments

Current

Software Developer

Current

REDNBLUE

Jan 2025 - Present (7 months)

Built and optimized backend, serverless B2B applications using TypeScript, Cloudflare Workers, and Hono. Built and maintained APIs, ensuring performance, security, and scalability. Managed databases using SQLite and Drizzle ORM.

TypeScript Cloudflare Workers Hono SQLite Drizzle ORM N8n Puppeteer

Acquisition Manager

SPG HOME BUYERS LLC

Apr 2024 - Dec 2024 (8 months)

Generated qualified B2B leads through outbound cold calling, email outreach, and direct marketing campaigns. Built and managed a consistent sales pipeline using CRM tools, ensuring follow-up and conversion tracking. Conducted comprehensive market analysis to evaluate profitability and risk factors, utilizing data on market trends, comparable sales, and neighborhood dynamics.

Lead Generation Cold Calling Email Outreach Tools Direct Marketing CRM Sales Pipeline Management Market Analysis Negotiation Relationship Management

Customer Service Representative and Team Lead

ALORICA

Sep 2022 - Apr 2024 (1 year 7 months)

Handled 30+ daily inbound calls while maintaining top performance metrics. Managed escalations and mentored new hires, improving team efficiency. Provided tailored support to customers, improving conversion rates and maximizing sales.

Customer Service Escalation Management Team Leadership Sales Support CRM Platforms Client Relationship Management

Technical Customer Support Representative

FOUNDEVER

Oct 2021 - Sep 2022 (11 months)

Provided Tier 1 technical support for macOS and Windows devices to U.S.-based customers. Clarified customer inquiries about their devices and optimized devices based on their specific needs.

Technical Support MacOS Windows Troubleshooting Remote Support

Education

Degrees, certifications, and relevant coursework

UNIVERSIDAD INTERAMERICANA DE PANAMÁ

Bachelor of Engineering, Systems Engineering

2022 -

Activities and societies: Relevant Coursework: Artificial Intelligence, Network Fundamentals Switching, Routing and Wireless Essentials,Automation and Programmability Robotics, Probability and Statistics.

Studied Systems Engineering with relevant coursework in Artificial Intelligence, Network Fundamentals, Automation and Programmability Robotics, and Probability and Statistics. Focused on developing a strong foundation in engineering principles and their applications.