Ravi Sharma
@ravisharma8
I build decision-ready dashboards and reporting operations that improve business performance.
What I'm looking for
At 24-7 Intouch India, I own end-to-end reporting operations, stakeholder communication, and decision-ready insights. I standardized reporting frameworks, SOPs, and dashboards, reducing rework, escalations, and individual dependency by 30% while maintaining 99%+ on-time delivery.
I've improved reporting accuracy by 15%, reduced turnaround time by 20%, and automated data collection to reduce manual errors by 25%. Earlier at BYJU'S, I managed B2C sales and customer data, achieved 78% conversion through cross-selling and upselling, and consistently delivered revenue targets.
Experience
Work history, roles, and key accomplishments
Senior Reporting Analyst
24-7 Intouch India Pvt. Ltd.
Aug 2025 - Present (1 year)
Owned end-to-end reporting operations and stakeholder communication, ensuring 99%+ on-time delivery while translating complex data into clear, decision-ready insights. Standardized reporting frameworks, SOPs, and dashboards, reducing rework, escalations, and individual dependency by 30%.
Reporting Analyst
24-7 Intouch India Pvt. Ltd.
Jul 2023 - Jul 2025 (2 years)
Developed and implemented advanced analysis techniques, boosting reporting accuracy by 15% and reducing turnaround time by 20%. Utilized Power BI and Looker Studio to create actionable dashboards and reports, improving decision-making and client satisfaction.
Senior Business Development Associate
Byjus Think and Learn Pvt. Ltd.
Aug 2020 - Nov 2022 (2 years 3 months)
Dealt in B2C direct sales, proficiently managed customer data with CRM software, and employed filtering, sorting, and prospecting to identify and target highly engaged customers. Generated need by creating value, handled objections, and did cross selling and upselling with 78% conversion.
Education
Degrees, certifications, and relevant coursework
Loyola Institute of Business Administration
Executive Postgraduate, Business Analytics
2022 - 2023
Pursued an Executive Postgraduate program in Business Analytics.
Biju Patnaik Institute of IT and Management Studies
Master of Business Administration, Marketing and Operations Management
2018 - 2020
Completed a Master's in Business Administration with a focus on Marketing and Operations Management.
Ispat Autonomous College Rourkela
Bachelor of Commerce, Accounting
2015 - 2018
Earned a Bachelor of Commerce degree with Honors in Accounting.
Availability
Location
Authorized to work in
Job categories
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