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Rashmi Dedhia

@rashmidedhia

I am a detail-oriented back office executive skilled in data analysis and customer support.

India
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What I'm looking for

I am seeking a back-office or data-focused role where I can apply data analysis, content moderation, and customer support skills in a collaborative organization that values problem-solving and growth.

I am a detail-oriented Back Office Executive with experience in data analysis, content moderation, and customer support. I managed content moderation, data validation, content analysis, and used Microsoft Excel, PowerPoint, Word and Google Sheets for reporting and data accuracy.

At Gojainyatra.com I collected and added Dharamshala details, handled agreements, generated leads and promoted on Facebook & Instagram while resolving complex customer issues. I completed a Manual Testing internship where I prepared and executed test cases, logged defects, performed re-tests, and provided detailed test execution reports to project managers.

Experience

Work history, roles, and key accomplishments

VL

Manual Testing Intern

Virinchi Softwares Pvt Ltd

May 2024 - Jun 2024 (1 month)

Executed manual test cases, logged and tracked defects in Excel, performed re-tests, and delivered weekly test execution reports to project managers.

Education

Degrees, certifications, and relevant coursework

University of Mumbai logoUM

University of Mumbai

Master of Arts

Completed Master of Arts at the University of Mumbai in April 2006.

Tech stack

Software and tools used professionally

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Rashmi Dedhia - Manual Testing Intern - Virinchi Softwares Pvt Ltd | Himalayas