Ramya Ramamurthy

I’m an SAP Basis Consultant with around 4 years of experience in SAP system administration. I focus on proactive, round-the-clock support to promptly identify and resolve SAP BASIS issues and maintain optimal reliability and efficiency.

I delivered Kernel and Host Agent upgrades on 12 production landscapes, maintaining 99.9% availability. I also managed SSL certificate renewals for over 20 HANA and application servers, preventing service interruptions and ensuring secure communication and compliance.

I coordinate DR activities and Initial Program Load (IPL) procedures to ensure business continuity and system resilience. I lead quarterly disaster recovery rehearsals and handle DST adjustments with pre change assessments, job schedule validation, and post change verification to minimize disruption.

I’m experienced in system refresh activities, client management, and transport management using TMS, along with end-to-end patching using SPAM for over 50 support package upgrades. I optimize monitoring (including file system monitoring) and apply root cause analysis to cut incident resolution time by 30%, while strengthening overall system stability with tools like SAP Solution Manager (ChaRM/Monitoring) and SAP Patch Manager.