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Ramya Garg

@ramyagarg

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Software Engineer at Microsoft who improved Sales Agent performance from 50% to 85%.

India

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At Microsoft, I developed enterprise dashboards for Dynamics 365 Sales Agents using React and TypeScript, and prepared a multi-agent skill to automate test generation. I also drove evaluations of AI-powered Sales Agent and Copilot experiences, helping improve Sales Agent performance from 50% to 85%.

Earlier, I contributed React and TypeScript features for Microsoft Cloud for Sustainability and integrated Azure Synapse Link with backend services. At CSIR-CSIO, I engineered real-time cockpit display components using C++ and OpenGL; in personal projects, I built real-time chat, food delivery, and multiplayer game applications.

Experience

Work history, roles, and key accomplishments

Software Engineer

Microsoft

Jul 2025 - Aug 2026 (1 year 1 month)

Developed enterprise dashboards for Dynamics 365 Sales Agents using React, TypeScript, and C, and drove CXA evaluations that increased Sales Agent performance from 50% to 85%. Owned customer issues during DRI rotations and delivered fixes.

React TypeScript C Dynamics 365 Dataverse Azure DevOps Git Visual Studio VSCode M365 Copilot Studio Power BI

Software Engineering Intern

Microsoft

May 2024 - Jul 2024 (2 months)

Contributed to frontend features using React and TypeScript for Microsoft Cloud for Sustainability, and integrated Azure Synapse Link with backend services for data synchronization.

React TypeScript Synapse Link Backend Development

Research Intern

CSIR-CSIO

Jan 2024 - Apr 2024 (3 months)

Engineered real-time graphical components for an ARINC 661 cockpit display system using C++ and OpenGL, and implemented binary file parsing and rendering logic.

C++OpenGL ARINC 661 File Parsing Rendering