Ramkumar Avadhoot
@ramkumaravadhoot
Enthusiastic Business Analyst
IndiaWhat I'm looking for
As a Business Analyst with a background in hospitality and hotel administration, I leverage my analytical skills to enhance API and EDI integration processes. I have a proven ability to collaborate with diverse stakeholders, translate complex requirements, and support technical teams in achieving project goals.
I am committed to optimizing performance and ensuring seamless user experiences. I am excited to contribute to transformative initiatives that drive efficiency and innovation within the team.
With experience in requirements gathering, API development, and UAT testing, I am well-equipped to streamline project management and improve training effectiveness. I am proficient in SQL and have experience with project management tools such as JIRA and Excel.
Experience
Work history, roles, and key accomplishments
Business Analyst
Amazon
Dec 2022 - Feb 2023 (2 months)
Actively participated in team meetings, increased training effectiveness by 25% through developing high-quality system documentation, and streamlined project management with effective communication and collaboration across cross-functional teams.
Catalogue Specialist
Amazon
Jul 2022 - Feb 2023 (7 months)
Expanded X-ray coverage on Prime Video by 75%, increased product information accuracy by 95% by collaborating with cross-functional teams, and implemented quality control measures that significantly improved the overall accuracy of the product catalog.
Resolution Specialist
Amazon
Aug 2018 - Feb 2023 (4 years 6 months)
Improved customer satisfaction by 30% by resolving 50 escalated calls monthly with professionalism and empathy, and implemented preventive measures reducing future complaints by 30% through root cause analysis.
Education
Degrees, certifications, and relevant coursework
BUBharati Vidyapeeth University
Bachelor of Science, Hospitality and Hotel Administration
Bachelor of Science- Hospitality and Hotel Administration
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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