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Ralphiel Toulon

@ralphieltoulon

Message

Results-driven financial and operations analyst focused on fraud reduction.

Vietnam

Message

What I'm looking for

I seek remote-first roles where I can lead fraud prevention and operational transformation, work with cross-functional global teams, and deliver measurable cost reduction and process efficiency improvements.

I am a results-driven Financial & Operations Analyst with over seven years of experience in fraud detection, reconciliation, risk mitigation, and process optimization across financial services, healthcare, and consulting sectors. I have a documented track record of delivering measurable impact, including a 96% fraud cost reduction and managing complex financial operations for large institutions.

I've led and scaled remote-first operations, building an international consulting business to five-figure revenue and supporting global, cross-functional teams to improve productivity by an average of 45%. I design and implement operational frameworks, reconciliation protocols, and digital transformation solutions that drive efficiency, reduce costs, and improve client satisfaction.

I am a Master Certified Professional Coach (MCPC) who combines analytical rigor with strong communication and client-success skills. I seek roles where I can apply fraud prevention expertise, operational leadership, and remote team management to deliver measurable outcomes and scalable process improvements.

Experience

Work history, roles, and key accomplishments

Revenue Operations Specialist

Resurgens Surgery

Oct 2023 - Jun 2024 (8 months)

Orchestrated billing and account resolution for healthcare providers, reducing billing discrepancies by 40% and improving patient satisfaction by 35% while delivering $150K annual cost savings through workflow improvements.

Revenue Operations Medical Billing Process Optimization Account Reconciliation Cross Functional Collaboration Patient Experience & Compliance KPI Tracking

Operations & Project Lead

Toulon Network

Feb 2020 - Oct 2023 (3 years 8 months)

Spearheaded scaling of an international consulting business to five-figure revenue, achieving 300% YoY growth, securing 15+ enterprise clients across four countries, and generating $120K direct revenue.

Operations Management Business Development Workshop Facilitation Digital Transformation Client Success Revenue Growth

Senior Accounting Analyst

Bank of America

Oct 2015 - Dec 2018 (3 years 2 months)

Managed financial operations for 100+ high-value accounts totaling $50M+, maintaining 99.8% accuracy and improving month-end close efficiency by 30% through reconciliation and quality-control process improvements.

Financial Reporting Account Reconciliation Regulatory Compliance Month End Close Data Analysis Excel Process Improvement

Fraud Specialist

Bank of America

Nov 2014 - Oct 2015 (11 months)

Executed real-time transaction monitoring and full-cycle fraud case management, achieving a 96% reduction in fraud costs and preventing $2.3M in potential losses while managing 150+ cases monthly.

Fraud Detection Case Management Transaction Monitoring Regulatory Reporting Risk Mitigation AML