Rajpal Daffu
@rajpaldaffu
I resolve customer issues and manage client operations from inquiry through delivery.
United StatesWhat I'm looking for
At Premier Drummers, I manage the full client experience for a professional service business, from initial inquiries through successful delivery. I handle email, phone, social, and messaging communications; coordinate contracts, scheduling, payments, logistics, and service changes; and resolve urgent issues while keeping clients informed.
I've built repeat business through responsive, personalized service and reliable follow-through. As a New York Red Bulls youth soccer coach, I also support players and families through clear communication, organized sessions, practical adjustments, and a customer-first mindset.
Experience
Work history, roles, and key accomplishments
Owner / Client & Operations Manager
Premier Drummers
Jan 2010 - Present (16 years 8 months)
Managed end-to-end customer experience for a professional service business, handling inquiries, scheduling, and issue resolution. Built repeat business through responsiveness and strong relationship management.
Education
Degrees, certifications, and relevant coursework
Richmond Hill High School
High School Diploma, General Studies
Completed high school education, earning a diploma in 2003.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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