Rajkumar Balasubramaniyan

Managed service delivery, complaint resolution, and service-business generation through AMCs, do-and-charge jobs, and O&M manpower contracts. Developed O&M business across industrial, IT/ITES, hospitality, and residential segments.

Developed MEP design business across Telangana and Andhra Pradesh through architects, PMCs, interior designers, developers, and builders. Converted enquiries into orders through structured client engagement and follow-up.

Developed business by enrolling professionals from banking, mutual funds, insurance, and stock broking sectors for CFP training.

Led integrated facility management operations across Tamil Nadu and Karnataka covering industrial, IT/ITES, hospitality, and residential sectors. Managed deployment of hard-services engineering manpower and soft-services housekeeping teams while driving customer retention and contract renewals.

Managed complaint resolution, preventive maintenance, and service revenue through AMCs, repair, and retrofit jobs across Tamil Nadu and Puducherry.

Managed preventive maintenance of UPS systems through authorized service providers across India. Monitored PM targets versus actuals and supported AMC revenue realization during warranty and post-warranty periods.

Managed ducted-split and service operations, including complaint management and service revenue of approximately Rs. 10–12 lakh per month. Booked ducted-split projects including a 185 TR Karaikkal Port job and retrofit work totaling nearly 50 TR.

Managed Andhra Pradesh service operations for washing machines, dryers, dishwashers, and microwave ovens. Drove complaint management and service revenue of approximately Rs. 20 lakh per month through AMCs, extended warranties, spares, accessories, and additives.

Managed Tamil Nadu customer-support operations for air-conditioning and commercial-refrigeration products.

Managed AMC revenue for Chennai and Puducherry of approximately Rs. 55 lakh per month. Served as South Zone ACE and EH&S coordinator; contributed to placing Chennai and Mumbai branches on the Global ACE Map.

Managed customer care for South and West regions from the corporate office. Contributed to RAC/PAC process-quality initiatives and acted as a critical link between field operations and factories.

Improved pump sales by 70% through market development and customer engagement.

Handled HVAC erection activities for the Mediciti Hospital project.

Marketed LT and HT motors and pumps directly to industrial customers and through dealers. Covered end-user segments including stone crushers, cement factories, and rice mills, while feeding market and product-performance insights back to manufacturing units.

Joined as Management Trainee and progressed to Construction Engineer, executing central and packaged air-conditioning projects. Projects included Hotel Residency, Kumaran Silks, Maris Mini Theatre, Southern Railway Computer Centre, DCW Sahupuram, and Canara Bank.

Grade: Distinction – 75%

Completed B.Tech. in Electrical & Electronics Engineering with distinction, achieving 75%.

Grade: First Class – 73.20%

Completed Intermediate with First Class, achieving 73.20%.

Grade: Distinction – 85.20%

Completed SSLC with Distinction, achieving 85.20%.