Open to opportunities

Rajib Dey

@rajibdey

Message

Early-career GIS specialist with GIS, remote sensing, and customer-support experience.

India

Message

What I'm looking for

I seek an entry-level role using GIS and remote-sensing skills in a collaborative environment offering learning, growth, and impact opportunities.

I am a GIS and remote-sensing professional with hands-on experience in ArcGIS, QGIS, ERDAS Imagine and spatial data analysis, complemented by basic Python and SQL. I have completed projects in land use/land cover mapping, flood risk mapping and urban expansion analysis, and I have applied automated GIS workflows using PyQGIS.

I pair technical GIS skills with customer-facing experience in banking and distribution roles, handling inbound customer support, issue resolution and accounting tasks. I am punctual, team-oriented and eager to contribute and grow within a reputable organization.

Experience

Work history, roles, and key accomplishments

Current

Customer Advisor

Current

DCPlay Distribution Private Limited

Sep 2025 - Present (9 months)

Advised inbound customers for Dish TV/D2H services, handled technical support, issue resolution and complaint management to maintain service satisfaction.

Customer Support Technical Support Complaint Handling Inbound Customer Service

Sales Senior Officer

YES Bank

Dec 2024 - Jun 2025 (6 months)

Performed customer support and account services including savings and current account handling, improving customer query resolution and account processing efficiency.

Customer Support Account Management Complaint Resolution Banking Operations Sales Communication