Raja Shahzaib
@rajashahzaib1
I keep network infrastructure reliable through hands-on support, troubleshooting, and service delivery.
PakistanWhat I'm looking for
I've supported reliable IT and network operations for the Pakistan Navy, configuring and troubleshooting routers, switches, servers, Windows systems, and peripherals while resolving connectivity and performance issues.
In my current role at Breiriach LTD, I monitor field and remote engineering work for UK Tesco store locations, coordinate switch migrations, and support network-error troubleshooting. I also manage service requests and delivery tracking through CRM, Field Code, Outlook, and Excel.
I'm CCNA-certified and bring practical experience in LAN/WAN setup, VLANs, DHCP, wireless networks, firewalls, network documentation, and user support. I was awarded the Chief of Naval Staff Trophy for outstanding performance and value clear coordination in high-pressure environments.
Experience
Work history, roles, and key accomplishments
Assistant Technical and Service Delivery Manager
Breiriach LTD
May 2026 - Present (4 months)
Monitored tasks performed by Field and Remote Engineers at UK Tesco Store locations, oversaw switch migration activities, and managed technical and service delivery operations using Field Code and CRM portals.
Network Support Specialist
Pakistan Navy
Nov 2022 - Apr 2026 (3 years 5 months)
Configured, maintained, and troubleshot network devices including routers, switches, and servers. Provided technical support for computer systems, hardware, and software issues.
Customer Service Officer
Silver Oaks
Oct 2021 - Oct 2022 (1 year)
Assisted customers by responding to inquiries, handling complaints, and maintaining customer data. Coordinated with team members to ensure smooth daily operations.
Education
Degrees, certifications, and relevant coursework
Virtual University of Pakistan
Bachelor of Science, Information Technology
2024 -
Pursuing a Bachelor of Science in Information Technology, expected to graduate in 2028.
Sindh Board of Technical Education
Diploma, Information Technology
2023 - 2024
Completed a Diploma in Information Technology from 2023 to 2024.
Islamabad Model College for Boys F-7/3
Intermediate, Computer Science
Completed Intermediate with Computer Science (ICS).
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
Skills
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