Rahul Yadav

Resolved complex technical issues related to 5G Home Internet and mobile services, supporting seamless service delivery. Maintained high standards of customer satisfaction and operational efficiency.

Oversaw quality auditing of scribed records, maintaining high precision and privacy compliance for seamless client delivery.

Directed daily workflows via the management screen and coordinated with editors and peer team leads. Oversaw standard MLS operations and supported specialized accounts including Workmen's Compensation and multi-specialty hospital/clinic profiles.

Performed comprehensive quality analysis using the Escription platform. Conducted quality review work for medical language/documentation outputs.

Worked as a Medical Language Specialist for a Hyderabad vendor, supporting medical language services on a remote/independent basis.

Provided Medical Language Specialist services under a direct contract arrangement with SmartMed LLP.

Worked as a Medical Language Specialist at Acusis India on medical language processing/documentation work.

Managed external vendor relationships while auditing documentation for quality assurance.

Delivered process training and conducted quality audits to elevate team performance metrics.

Worked as a Medical Transcriptionist for Selectronics Equipment and Services Pvt. Ltd.

Worked as a Programmer at Softbit Infotech Pvt. Ltd.

Managed the quality lifecycle of scribed records, ensuring total accuracy and strict adherence to privacy protocols before returning data to the client portal.

Completed a Train the Trainer workshop/course at Heartland Information Services Pvt. Ltd., New Delhi.

Completed an intensive six-month in-house Medical Transcription training program at Selectronics Equipment and Services Pvt. Ltd., New Delhi.

Completed an Advanced Diploma in Computers from CMC, New Delhi.

Completed Senior Secondary Education at Shiv-Vani Model Sr. Sec. School, New Delhi.