kavitha leelaram
@kavithaleelaram
Senior Quality Analyst who improves coding quality through leadership and coaching.
IndiaWhat I'm looking for
I’m a Senior Quality Analyst with experience in specialty coding quality for General Surgery and SDS, backed by Certified Professional Coder (CPC) credentials (AAPC).
At AGS Healthcare, I completed the Functional Leader Certification through the Frontline Leadership Program, where I focused on team dynamics, conflict resolution, and operational efficiency.
I mentored a team of coders using structured weekly feedback loops and personalized coaching plans, driving a measurable increase in quality scores. I also spearheaded implementation of updated client instructions and coding guidelines to ensure 100% compliance during specialty transitions, while managing daily workflow distribution and monitoring real-time productivity against departmental KPIs and client SLAs.
Previously, as a Senior Client Partner at Access Healthcare, I assigned appropriate CPT & ICD codes, maintained strict HIPAA compliance, and gained broad exposure to the total Revenue Cycle Management (RCM) process—bringing a quality-first, compliance-focused mindset to every audit and feedback cycle.
Experience
Work history, roles, and key accomplishments
Quality Analyst & Team Lead
AGS Healthcare
Sep 2022 - Feb 2026 (3 years 5 months)
Implemented updated client instructions and coding guidelines to ensure 100% compliance during specialty transitions. Mentored coders through structured weekly feedback loops and coaching plans, driving measurable improvements in quality scores while meeting departmental KPIs and client SLAs.
Senior Quality Analyst
Vee Technologies
Nov 2021 - Aug 2022 (9 months)
Performed regular audits of coding accuracy, compliance, and documentation completeness, providing targeted feedback and training to improve coder performance. Supported continuous quality improvements across General Surgery and SDS specialty workflows.
Senior Client Partner
Access Healthcare
May 2019 - Nov 2021 (2 years 6 months)
Assigned appropriate CPT and ICD codes for patient records based on insurance and client-specific instructions, maintaining HIPAA compliance throughout the coding process. Applied medical terminology and pharmacology knowledge and gained exposure to the end-to-end Revenue Cycle Management (RCM) workflow.
Education
Degrees, certifications, and relevant coursework
St. Peter’s College of Engineering and Technology
Bachelor of Technology, Biotechnology
2015 - 2019
Grade: CGPA: 8.04
B.Tech in Biotechnology from St. Peter’s College of Engineering and Technology (Anna University), completed with a CGPA of 8.04 (2015–2019).
Terapanth Jain Vidyalaya
Higher Secondary (12th Grade), Higher Secondary Education
2014 - 2015
Grade: 90.4%
Completed 12th grade (Higher Secondary) at Terapanth Jain Vidyalaya from 2014 to 2015, scoring 90.4%.
Terapanth Jain Vidyalaya Matriculation Higher Secondary School
Higher Secondary School (12th Grade)
2014 - 2015
Grade: 90.4%
Completed Higher Secondary (12th Grade) at Terapanth Jain Vidyalaya Matriculation Higher Secondary School, scoring 90.4% (2014–2015).
St. Joseph’s Girls Higher Secondary School
SSLC / Matriculation (10th Grade)
2012 - 2013
Grade: 96.4%
Completed Matriculation/SSLC (10th Grade) at St. Joseph’s Girls Higher Secondary School, scoring 96.4% (2012–2013).
St. Joseph’s Girls Higher Secondary School
SSLC (10th Grade), Secondary Education (SSLC)
2012 - 2013
Grade: 96.4%
Completed SSLC / 10th grade at St. Joseph’s Girls Higher Secondary School from 2012 to 2013, scoring 96.4%.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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