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Rahul Srivastava

@rahulsrivastava

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Data-driven analytics consultant specializing in fraud detection, dashboards, and AI/ML solutions.

India

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What I'm looking for

I seek roles applying ML and analytics to real-world problems, with collaborative teams, clear impact metrics, and opportunities to scale models into production.

I am a consultant with four years of experience in analytics, customer support, and building AI/ML solutions that enable data-driven decisions.

At the University of Minnesota, I developed and validated supervised ML models for fraud detection, engineered 25+ custom features, and optimized a real-time classification pipeline to under 2 seconds per classification.

In industry roles at Infosys and University of North Texas, I delivered cloud analytics using SAP Business Objects and S/4HANA, built ServiceNow and Power BI dashboards, and maintained 100% adherence to SLAs while improving reporting efficiency by 20%.

I combine proficiency in Python, SQL, advanced analytics, and dashboarding with a pragmatic focus on interpretability, scalability, and measurable business impact.

Experience

Work history, roles, and key accomplishments

Research Assistant

University of Minnesota, Moorhead

Aug 2024 - Jul 2025 (11 months)

Performed exploratory analysis on 10,000+ crowdfunding records to detect fraud patterns and developed a real-time fraud detection pipeline reducing runtime to under 2 seconds per campaign; improved model accuracy from 82% to 91% through comparative testing and hyperparameter tuning.

Python Machine Learning XGBoost Random Forest SVM GridSearchCV Cross Validation Data Analysis

Support Desk Agent

University of North Texas

Oct 2022 - May 2024 (1 year 7 months)

Provided chat and desk support to students, maintaining 100% adherence to SLAs while producing support content to improve user experience and resolution quality.

Customer Support Chat Support SLA Management Email Support Troubleshooting Communication Ticketing Systems

Senior Systems Engineer

Infosys

Nov 2019 - Jul 2022 (2 years 8 months)

Delivered cloud analytics using SAP BusinessObjects and S/4HANA, built ServiceNow and Power BI dashboards that reduced reporting time by 20%, and executed agile compliance audits with 100% on-time scores.

Business Objects Power BI ServiceNow Excel ETL Agile Compliance Data Visualization

Education

Degrees, certifications, and relevant coursework

University of North Texas

Master of Science, Business Analytics

2022 - 2024

Master of Science in Business Analytics completed at the University of North Texas, focusing on analytics, data visualization, and ML-driven decision support.

SRM Institute of Science and Technology

Bachelor of Technology, Electronics and Communication

2015 - 2019

Bachelor of Technology in Electronics and Communication providing foundational engineering knowledge in electronics, signal processing, and communications.