Open to opportunities

Ragavardhini Nagarajan

@ragavardhininagaraja

Message

Fluent call handler with strong communication and customer service skills.

India

Message

What I'm looking for

I am looking for a role in a dynamic environment where I can utilize my communication skills and contribute to customer satisfaction.

I am a dedicated professional with a Master's degree in Computer Applications and a strong background in customer service. My experience as a Call Handler at Ellora School has equipped me with the skills to manage inquiries efficiently and convert them into successful admissions. I pride myself on my ability to communicate fluently in Tamil and Telugu, which allows me to connect with a diverse range of clients.

Throughout my career, I have demonstrated my commitment to maintaining professional communication and following up diligently with potential leads. My educational background, combined with my hands-on experience, has prepared me to excel in a call center environment. I am eager to leverage my skills in a new role that values effective communication and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Call Handler

Ellora School

May 2021 - Present (4 years)

Attended incoming calls, effectively converting inquiries into successful admissions. Maintained professional communication with potential leads and conducted timely follow-ups to secure enrollments.

Verbal Communication Customer Service

Education

Degrees, certifications, and relevant coursework

PKN School

Higher Secondary Certificate, General Studies

Grade: 65%

Completed 12th standard education, focusing on core academic subjects. Achieved 65% in the final examinations, building a strong foundation for further studies.

Kalasalingam University

Master of Computer Applications, Computer Applications

Grade: 8.05 CGPA

Completed a Master's degree in Computer Applications, focusing on advanced software development and IT management. Achieved a CGPA of 8.05, demonstrating strong academic performance in the field.

V.V.V. College

Bachelor of Science, Computer Science

Grade: 65%

Undertook a Bachelor's program in Computer Science, covering foundational concepts in computing, programming, and data structures. Achieved 65% in the final examinations, demonstrating a solid understanding of the subject.

PKN School

Secondary School Certificate, General Studies

Grade: 75%

Completed 10th standard education, building fundamental knowledge across a range of subjects. Achieved 75% in the final examinations, demonstrating strong academic performance.