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Radha Devadiga

@radhadevadiga

Payments investigator at Barclays Global Services centre pvt Ltd handling SWIFT payments and Nostro/Vostro reconciliations.

India

Message

What I'm looking for

I want to use my knowledge and skills to do my job efficiently and contribute ideas and special efforts to the development of the organisation.

At BarclaysGlobalServicescentrepvtLtd, I worked as a Process advisor handling domestic and international payment investigations, SWIFT messages, and ISO 20022 XML. I also performed end-to-end reconciliations across payment systems, general ledgers, and Nostro/Vostro accounts.

At Serco/Teleperformance, I processed and checked inward and outward SWIFT payments and investigated payment queries, outstanding entries, and claims with other banks. Earlier, I worked in accounting, payroll maintenance, and administration, including using Tally to record clients’ accounts.

Experience

Work history, roles, and key accomplishments

Process Advisor

Barclays Global Services Centre Pvt Ltd

Dec 2020 - Dec 2025 (5 years)

Managed and resolved investigations related to domestic and international payments, ensuring timely resolution of breaks, exceptions, and customer queries. Performed end-to-end reconciliations across payment systems, general ledger, and Nostro/Vostro accounts.

ISO 20022 XML PACS.008 PACS.009 MT202 Cov Pacs.009 Cov Payments SWIFT Messages Reconciliations Imatch SEPA Credit Transfers (SCT)SEPA Direct Debit Nostro Vostro SWIFT MT103 MT196 MT199 MT202 MT202cov

Senior Payment Investigator

Serco/Teleperformance

Feb 2007 - Dec 2020 (13 years 10 months)

Processed and checked SWIFT inward and outward payments, and investigated outstanding entries on Nostro accounts. Queried with other banks for item types such as beneficiary claims, return of funds, and amendments.

SWIFT Payments SWIFT MT103 MT196 MT199 MT202 MT202cov Electronic Payments Nostro Reconciliation Payment Investigation

Accountant, Payroll Maintenance & Administration

Northern Credit & Collection Business Pvt Ltd

Mar 2005 - Oct 2006 (1 year 7 months)

Completed books of accounts of the company in computer, prepared bills, maintained salary accounts of all employees, and handled daily administration.

Accounting Payroll Administration