Open to opportunities

Racheal Oyediran

@rachealoyediran

Message

I build engaged Web3 communities and streamline operations for fast-growing remote startups.

Zimbabwe

Message

What I'm looking for

I'm looking to support fast-growing remote Web3 teams through community management, business operations, customer support, educational content, and feedback-driven product improvements.

I've supported Web3 communities and operations at PonderLLC, Irys, and Super (formerly Supercast), managing member support, onboarding, engagement campaigns, documentation, and product feedback across Discord, Telegram, Farcaster, and X.

At PonderLLC, I created announcements, FAQs, onboarding content, and educational initiatives while turning community sentiment into actionable product insights. I also bring content-writing experience from Contentika, where I produced SEO-focused blog posts, product content, and marketing articles backed by keyword and competitor research.

Experience

Work history, roles, and key accomplishments

Current

Discord Community Moderator

Current

Super (formerly Supercast)

Jan 2023 - Present (3 years 7 months)

Moderated DAO and NFT communities with thousands of members, enforcing guidelines and encouraging healthy discussions. Assisted with member onboarding, announcements, and community events, and supported moderators during campaigns and launches.

Discord Community Moderation DAO NFT Member Onboarding Event Coordination

Community Manager

PonderLLC

Mar 2025 - Dec 2025 (9 months)

Managed and supported the community across Farcaster and X, responding to user questions and maintaining a positive experience. Planned and executed engagement campaigns and educational initiatives, wrote announcements and FAQs, and collected community feedback for product improvements.

Community Management Discord Telegram Farcaster Jira Notion Slack Google Workspace Canva Trello Content Creation Community Engagement Feedback Collection

Community Moderator

Irys

Aug 2025 - Nov 2025 (3 months)

Moderated Telegram communities and supported users across multiple time zones. Answered community questions, escalated technical issues, collected product feedback, and helped maintain a welcoming environment for builders and creators.

Community Moderation Telegram Customer Support Feedback Collection Escalation Management

Business Operations Manager

Super (formerly Supercast)

Nov 2024 - Feb 2025 (3 months)

Supported daily business operations for a remote Web3 startup, managing customer support and creator onboarding. Improved internal documentation and workflows, coordinated cross-team projects, and assisted with product testing and process improvement.

Business Operations Customer Support Onboarding Documentation Project Coordination Cross Functional Collaboration Product Testing Process Improvement

Content Writer

Contentika

Apr 2021 - Mar 2023 (1 year 11 months)

Wrote SEO-focused blog posts, product content, and marketing articles. Conducted keyword and competitor research to improve content performance and created engaging content across multiple industries while meeting editorial deadlines.

Content Writing SEO Keyword Research Competitor Research Content Marketing Blogging