Open to opportunities

RACHAEL VIJAYAN

@rachaelvijayan

I deliver premium customer service, administrative support, and supplier coordination across global hospitality and aviation.

Bosnia and Herzegovina

Message

What I'm looking for

I'm looking for a customer-facing or administrative role where I can apply premium service, coordination, supplier support, and conflict-resolution experience in a fast-paced international environment.

I've delivered Economy, Business, and First Class service at Qatar Airways, applying Federal Aviation Regulations knowledge, CPR and First Aid certification, and calm conflict resolution in a fast-paced environment.

At Valiram Group, I managed purchase orders, claims, invoices, asset tagging, supplier proposals, and cross-functional support for HR, Legal, Finance, and project teams. Previously at Tata Consultancy Services, I supported expatriate work permits, sales presentations, hotel-service inquiries, and meeting coordination.

Experience

Work history, roles, and key accomplishments

Flight Attendant

Qatar Airways

Jun 2015 - Oct 2025 (10 years 4 months)

Worked in Economy, Business, and First-class services. Possessed in-depth knowledge of Federal Aviation Regulations and was CPR and First Aid certified (AED). Handled conflict resolution and adapted to a fast-paced environment.

Customer Service Premium Class Service Economy Class Service CPR First aid AED Conflict Resolution Teamwork

F&B Executive

Valiram Group

Apr 2021 - Dec 2021 (8 months)

Managed purchase orders, claims, invoices, and asset tagging. Provided word-processing and secretarial support, assisted various departments, found suppliers, and prepared proposals for the F&B Head.

Purchase Order Management Invoicing Word Processing Supplier Sourcing Proposal Preparation

Administration

Tata Consultancy Services

Aug 2013 - Jun 2015 (1 year 10 months)

Assisted in expatriate work permit applications and liaised with the local work permit vendor. Worked with the sales team to ensure quality-pitched decks, answered inquiries about hotel services, and assisted in planning meetings and conferences.

Vendor Management Sales Support Customer Service Meeting Planning Conference Coordination Administrative Support