Open to opportunities

Rachael Pilolo

@rachaelpilolo

Message

Detail-oriented fuel station supervisor focused on safety and service.

Zimbabwe

Message

What I'm looking for

I seek a role in the motor or fuel retail industry where I can apply safety-driven operations, supervise teams, manage inventory, and grow professionally in a supportive, service-focused environment.

I am a BSc (Hons) Human Resources Management graduate with hands-on experience supervising fuel station operations, cash handling, inventory control, and customer engagement. I consistently enforce safety procedures, manage forecourt compliance, and deliver accurate fuel dispensing while coaching staff to maintain high service standards.

During three years as a Site Supervisor and one year as a Pump Attendant at Cranrid Petroleum, I led shift reconciliations, resolved customer complaints, coordinated fuel deliveries, and maintained clean, safe work areas — demonstrating attention to detail, reliability under pressure, and a commitment to operational excellence.

Experience

Work history, roles, and key accomplishments

Pump Attendant

Cranrid Petroleum

Dispensed fuel accurately and handled cash transactions while maintaining forecourt cleanliness and reporting stock shortages to supervisors.

Cash Handling Customer Service Forecourt Maintenance Safety Compliance

Site Supervisor

Cranrid Petroleum

Supervised station staff and daily forecourt operations, implemented safety procedures, and managed fuel stock and deliveries to maintain supply continuity and compliance.

Inventory Control Cash Handling Safety Procedures Shift Reconciliation Customer Service Team Supervision