Open to opportunities

Qonca Hasanova

@qoncahasanova

MBA graduate and English teaching professional, delivering strong coordination, customer service, and administrative support.

Azerbaijan

Message

What I'm looking for

I’m seeking training support, customer service, administrative coordination, or assistant roles where my communication, organisation, and coordination strengths help teams run smoothly and where I can learn fast and grow.

I’m an MBA graduate with a background in English Language Teaching, and I’m motivated by roles where strong communication, organization, and coordination make a measurable difference. I combine customer-facing clarity with reliable administrative support.

In my experience, I’ve supported recruitment and HR administration as an HR intern, including cv screening, HR-related documentation, and recruitment processes. I also volunteered with the Ministry of Ecology and Natural Resources, helping with administrative work and documentation while participating in environmental activities.

I’ve worked directly with customers as a Sales Assistant, providing customer service, supporting daily store operations, and communicating effectively with customers. I also bring education-focused strengths from my teaching internships, where I supported lesson planning, classroom activities, and student support.

I’m proactive and adaptable—whether it’s publishing my own books through Draft2digital and managing the publishing process to drive online sales, or learning quickly in new environments. I’m now looking for an opportunity in training support, customer service, and administrative coordination where I can contribute immediately and grow.

Experience

Work history, roles, and key accomplishments

Independent Author

Draft2Digital

Jun 2025 - Mar 2026 (9 months)

Managed the publishing process for independently published books on Draft2Digital and achieved online sales. Used Microsoft Office (Excel/Word) to support publishing work.

Microsoft Office Excel Word Publishing Process Online Sales Communication Teamwork Organization

Sales Assistant

Grandmart Supermarket

Sep 2025 - Dec 2025 (3 months)

Provided customer service and supported daily store operations while communicating effectively with customers in multiple languages.

Customer Service Sales Support Store Operations Communication

HR Intern

Nextgen Consulting

Jun 2025 - Sep 2025 (3 months)

Supported HR recruitment processes by assisting with CV screening and HR-related documentation and administrative tasks.

Recruitment support CV Screening HR Documentation Administrative Support

English Teacher Intern

Mübariz Ibrahimov Education Complex

Oct 2024 - May 2025 (7 months)

Completed a three-month internship as an English teacher, assisting with lesson planning, classroom activities, and student support.

Lesson planning Classroom Activities Student Support English Teaching

Volunteer Assistant

Ministry of Ecology and Natural Resources

Volunteered for three months supporting administrative work and documentation, including participation in environmental activities such as tree-planting.

Administrative Support Documentation Coordination Tree Planting

Education

Degrees, certifications, and relevant coursework

Azerbaijan State University of Culture

Master of Business Administration (MBA), Business Administration

2024 - 2026

Activities and societies: Volunteer at the Ministry of Ecology and Natural Resources; supported administrative/documentation tasks and participated in environmental activities such as tree-planting.

Master of Business Administration (MBA) from Azerbaijan State University of Culture (2024–2026). Included a volunteer experience supporting administrative work and environmental activities.