Punitha B
@punithab
I keep mission-critical banking and telecom applications reliable through L2 production support and incident management.
SingaporeWhat I'm looking for
I'm supporting Morgan Stanley's E-Trade wealth management application at Tech Mahindra, monitoring trade lifecycle services, resolving production incidents, and coordinating deployments across PROD and UAT environments. I use Splunk, Apica, BigPanda, Grafana, Geneos, and ServiceNow to maintain system health, investigate failures, and meet SLA commitments.
I've also supported Citi's IOWA settlement workflow, Broadridge's Gloss/IPE settlement engine, and Proximus messaging applications. Across banking and telecommunications, I bring nine years of L2 production support experience spanning incident, problem, change, release, root-cause analysis, DR activities, and customer communication.
Experience
Work history, roles, and key accomplishments
Provide L2 production support for the E-Trade wealth management application at Morgan Stanley, ensuring system health, monitoring, incident resolution, and adherence to ITIL processes.
Education
Degrees, certifications, and relevant coursework
Anna University of Technology - Trichy
Bachelor of Engineering, Computer Science and Engineering
2010 - 2014
Grade: 74%
Completed Bachelor of Engineering in Computer Science and Engineering with 74%.
Availability
Location
SingaporeAuthorized to work in
Job categories
Skills
Interested in hiring Punitha?
You can contact Punitha and 90k+ other talented remote workers on Himalayas.
Message PunithaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
