Prudence Moletsane
@prudencemoletsane
Dispatch receptionist and administrator delivering accurate customer support and SAP records.
South AfricaWhat I'm looking for
I’m a professional Dispatch Receptionist and Administrative Support worker with experience in front desk operations, customer service, and office administration. I handle high volumes of client calls and enquiries while keeping communication clear, organized, and professional.
In my current role (2025–Present), I capture and maintain client records using SAP, respond to customer queries via telephone and WhatsApp, and coordinate dispatch operations and internal routing. I’m known for strong time management and maintaining accurate documentation and records, even with ongoing dispatch demands.
Previously, I built customer service experience at McDonald’s as a Cashier & Drive-Thru Order Taker, and supported daily operations as a Food Handler at Botshelo Primary School. I bring a reliable, service-focused approach and a commitment to efficient, accurate support.
Experience
Work history, roles, and key accomplishments
Dispatch Receptionist
CnBM
Jan 2025 - Present (1 year 4 months)
Managed incoming client calls and WhatsApp enquiries, captured and maintained client records in SAP, and supported dispatch operations and office administration with accurate documentation.
Cashier & Drive-Thru
McDonald's
Feb 2019 - Dec 2019 (10 months)
Processed customer payments and operated the cash register while taking accurate drive-thru orders in a fast-paced environment, delivering consistent customer service.
Food Handler
Botshelo Primary School
Prepared and served meals to learners and maintained hygiene and food safety standards.
Education
Degrees, certifications, and relevant coursework
Vuselela TVET College
N4–N6, Public Management
Completed Public Management at N4–N6 level at Vuselela TVET College in 2023.
Maatla Secondary School
Grade 12 (Matric), General Education
Completed Grade 12 (Matric) at Maatla Secondary School in 2006.
Vuselela TVET College
NQF Level 3, IT End User Computing
Completed IT End User Computing at NQF Level 3.
Healthnicon
Short Course, Community Health Worker
Completed a Community Health Worker short course at Healthnicon in 2015.
Availability
Location
South AfricaAuthorized to work in
Job categories
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