Progress Nyathi

My job entailed Understanding Tender Requirements: Study and understand the client's tender documents, including terms, conditions, specifications, and evaluation criteria. Coordination: Collaborate with various departments such as sales, project management, legal, finance, and procurement to gather the necessary information and documentation. Preparation of tenders and deadline management

• Managed daily administrative tasks, including scheduling appointments, coordinating meetings, and maintaining calendars for executives and staff members.
Prepared and edited correspondence, reports, and presentations for internal and external stakeholders.
• Developed and implemented efficient filing systems, both physical and digital, resulting in improved accessibility and organization

• Engage / communicate confidently, accurately, and effectively with customers, management, peers, and all levels within the organization in both written and verbal mediums.

• Manage and resolve interpersonal conflict situations Engage customers confidently and professionally Manage own time, conduct, and perform in a supervised or unsupervised environment Effectively work in/with a team.

• Conducting performance evaluations on a timely basis
• Monitoring performance and taking action to improve outcomes.
• Keeping an eye on and controlling expenditures and budgets
• Keeping track of and communicating the scorecard’s results to senior management Assigning and supervising daily tasks

• Provided comprehensive administrative support to department managers, including calendar management, travel arrangements, and expense tracking.
• Created and maintained accurate databases, spreadsheets, and reports to facilitate efficient data management.
• Assisted in the preparation of presentations and materials for meetings and conferences.
• Acted as the primary point of contact for i

• Guest Check-In and Check-Out: Welcoming guests, verifying their reservations, and assisting them with the check-in process. Collecting payment, issuing room keys, and providing information about hotel policies and amenities during check-out.
• Reservation Management: Managing hotel reservations, ensuring accuracy of guest information, and updating the reservation system with any changes

• Customer Service: Greeting customers, aiding, and addressing their inquiries or concerns in a friendly and professional manner. Offering product knowledge and recommendations to help customers make informed purchasing decisions.

• Sales and Promotion: Actively engaging with customers to promote products or special offers. Upselling and cross-selling relevant items to increase sales.