Pro Corner
@procorner
AI Automation Specialist with expertise in CRM and E-commerce.
ZimbabweWhat I'm looking for
I am an AI Automation Specialist and CRM Developer with extensive experience in e-commerce management and chatbot development. My journey has been marked by a commitment to enhancing customer experiences through innovative automation solutions. I have successfully led the design and deployment of AI-powered chatbots integrated with CRM systems across various platforms, including WhatsApp, Instagram, and Facebook.
Throughout my career, I have developed intelligent automation flows using tools like ChatGPT Builder, Google Sheets, and Zapier, streamlining customer service and order processes. My expertise in managing e-commerce workflows has allowed me to implement effective promotional strategies and optimize customer interactions, resulting in improved conversion rates and customer satisfaction.
I thrive in collaborative environments where I can bridge the gap between technical and business teams, ensuring that automation solutions align with business goals. My passion for leveraging AI and LLMs to enhance operational efficiency drives my continuous pursuit of knowledge and innovation in the field.
Experience
Work history, roles, and key accomplishments
AI Automation Specialist | CRM & Chatbot Developer | E-commerce Workflow Expert
ProCorners
Nov 2020 - Present (4 years 9 months)
Led the design and deployment of AI-powered chatbots integrated with CRM systems across various platforms. Developed intelligent automation flows using ChatGPT Builder, Google Sheets, Apps Script, and Zapier to streamline customer service, order intake, and quotation processes.
Developer
ProCorners
Jan 2023 - Aug 2024 (1 year 7 months)
Led coordination between technical and business teams to automate sales, customer support, and product analysis using AI and LLMs. Developed dashboard systems to monitor customer behavior and KPIs with auto-generated reports.
E-commerce Store Supervisor Developer
ProCorners
Jan 2021 - Present (4 years 7 months)
Managed e-commerce workflows including promotions, discount campaigns, coupon systems, and seasonal offers. Designed user-centric UI/UX chatbot flows that reflect business goals and enhance conversion rates.
Education
Degrees, certifications, and relevant coursework
The Royal University
Bachelor of Management Information Systems, Management Information Systems
Grade: 78/100
Studied Management Information Systems at The Royal University, focusing on the intersection of business and technology. Gained expertise in managing information systems to support organizational decision-making and operations.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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